La Quinta Inn & Suites by Wyndham Idaho Falls Guest Reviews
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4.4 miles from Idaho Falls centre |
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Lesa Tue, 11 February 2025
Good location, staff was great....
Liked: Staff was very friendly and helpful. Room was clean and quiet. Breakfast was great.
Disliked: The last time we stayed here a few months ago the pool was not working. This time the Hot tub jets were not working.
Ted Mon, 10 February 2025
Exceptional
Jean Mon, 10 February 2025
Exceptional
Jensen Sun, 9 February 2025
Superb
Jones Sat, 8 February 2025
Exceptional
Esparza Fri, 7 February 2025
Exceptional
Brook Thu, 6 February 2025
Not worth the price &...
Liked: The pool/jacuzzi area being open 24 hours, generally the staff is always amazing, except for this most recent time.
Disliked: Broken ice machine, broken jets in the hot tub (we were here a month ago as well and the entire hot tub was ice cold and then out of order) the dirty rugs were falling apart and making it so that the wheels of the luggage cart would get stuck or cause someone to fall. We were in a room with a jacuzzi tub and once we turned on the jets it filled the room with the worst smell. Thankfully I brought my own cleaning supplies and was able to clean out the tub and run the jets for an hour to thoroughly clean them and hopefully remove that smell. It was so strong that it made it impossible to want to keep the jets on to even enjoy the jacuzzi tub. In the lobby there is a little store area with food, drinks, hygiene and alcohol. Nowhere does it say alcohol can only be bought until a specific posted time. Since Idaho is state that serves liquor and doesn’t call “Last Call” until 2am, I was shocked when I attempted to go purchase some snacks for my kids and was told by the rude and less than enthusiastic gentleman at the front desk that he could not sell me alcohol after 1am. I just smiled and put my stuff back and went back to my room, now I don’t know if that is true or not and it doesn’t matter at this point— regardless, between his rude tone, whether it was intentional or not— and all of the other issues we encountered since checking in just hours earlier, I was done. I woke up my kids, packed up, and we promptly checked out. I am super disappointed because we stay at least once a month as a staycation for the kids to swim and so I can enjoy the spa and amenities, we are usually treated so well and always feel welcomed by the staff. I understand everyone has bad days, but to be spending that kind of money I expected better. Sad to part ways because we love this place!
Suzelle Mon, 3 February 2025
Never again
Liked: Nice location
Disliked: Pet Fee chargedHard BedNoisy
Shyler Sun, 2 February 2025
Awful!
Liked: Nothing
Disliked: We had to move rooms after one night because an employee said the room was available for 2 nights and it wasn't. The jetted tub smelled like sulfur and staff couldn't fix it. The beds were harder than a rock. The satellite TV glitched constantly. The remotes were broken. I ended my stay early. 0/10.
Rossi Wed, 29 January 2025
Exceptional