La Quinta Inn & Suites by Wyndham Houston Southwest

Superb

Liked: Great location, it is next to the freeway close to a lot of stores to do shopping. customer service is ok, 10 min to get to downtown, the price is really good.
Disliked: When we got there our room was not clean, they did not do the room before we checked in, we had to ask for another one. I think that was a miscommunication between the employees, but they gave us a new room with no problems,BTW the elevator was not working.

Pleasant

It was alright. We have...

Liked: The main staff attendants at the front desk were super nice & helpful.
Disliked: Only elevator was broken, stair wells were hot, dirty and smelled like smoke. Our room also wasn’t as clean as we would’ve liked. The shower & bathroom walls/spaces weren’t cleaned.

Not good

Disliked: Elevator was out of service no help or service to bring the bags from reception to third floor

Passable

Disgusting due to the amount...

Liked: Staff was pleasant
Disliked: Hotel was an absolute disappointment from the moment I walked in. The entire place smells like urine, the carpets and furniture are stained and disgusting, and there are roaches in the room. This place clearly hasn’t been cleaned or maintained properly in a long time. I wouldn’t recommend this hotel to anyone — spend your money elsewhere. I regret booking here. Definitely the worst hotel stay that I have ever experienced

Pleasant

Liked: The location
Disliked: The smell of cigarettes in the hotel even though there's a sign not to smoke

Pleasant

Humid & dirty

Liked: Customer service
Disliked: Room was very HUMID ,bedding and bathroom towels were stained. For a person a person with Allergies and Asthma this Hotel was hell… i booked for 2 nights and had to leave early because i couldnt breath….