Name: La Quinta Inn & Suites by Wyndham El Paso Cielo Vista
Address: 9125 Gateway West, El Paso, TX
Telephone: (888) 323-5826

La Quinta Inn & Suites by Wyndham El Paso Cielo Vista Guest Reviews

Overall Average Score:

Pleasant (3.4 out of 5)

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I would not recommend this...

Liked: We did not have breakfast at the hotel.
Disliked: It was a bad experience altogether. There was no WiFi, no telephone to call front desk, no toilet paper, no towels, room smelled of smoke and we left at 5am because there were bed bugs or dust mites in the room.

Good

Exceptional

When remodeling, hotels should not...

Liked: I liked that the person at the counter moved me to another room immediately.
Disliked: The room i was put in.

Very good

Pleasant

Exceptional

Poor

Passable

Liked: The staff was great
Disliked: We found a little cockroach inside the plug socket box of the desk in our bedroom, after inspection we think there are more nesting inside.

I wouldn't stay there again...

Liked: The initial welcome by the on duty clerk. She was very cordial.
Disliked: There was no daily clean-up of room or change of bed sheets for entire time we stayed there. No clean-up of toilet area or replacement of toilet tissue or bath (soap/shampoo) products. The swimming pool was never cleaned per the statement made by the initial clerk who registered my stay. The room was basically dirty on the floor with no care or interest by the cleaning people of the hotel to take care of it.