La Quinta Inn & Suites by Wyndham Cleburne

Always great hospitality

Liked: It was all very nice
Disliked: Pool was dirty would have enjoyed swimming

Bad

Good

Very good

Poor

Liked: Location
Disliked: They did not clean the room while we were there. We had to ask for clean towels everyday. Their breakfast was poor the eggs were cold like they took them from a refrigerator and placed they out for the guests

Bad

Liked: Nothing
Disliked: Hotel and room were dirty. Front desk staff was rude. It was the absolute worst experience I’ve ever had and it was my first, last and only time staying at any La Quinta by Wyndham properties. The furniture in the room was dirty and raggedy. The toilet was cracked and there was a clothing item in the bathroom from a previous guest.

A nightmare

Liked: The location
Disliked: Not being clean, the common area was warm and dark the entrance to the property was as dark. Standard items stopper for the tub, towels a working tv. The bed was a nightmare the coil was broken and we felt it for 2 days.The side table was raggedly and we were scared to touch it. The property was unclean I had to stuff a towel under the door because of the odor from the kitchen. Had it not been the for the baseball game my nephew was playing in your stadium we would have left. We are seniors and we drove 3 hours to this nightmare.Let’s recap the chair under the desk was suppose to roll it didn’t, the tv wasn’t working, it cut on and we couldn’t change any channels. The chair in the room was visible nasty , no stopper for the tub, didn’t have a directory in the desk, I won’t talk about the wall paper coming off the wall in the bathroom.

Needs maintenance . The toilet...

Liked: Convenient location and friendly staff
Disliked: The toilet in our room was cracked and leaking. I called to ask for it to be repaired and it was not.

Very poor service and customer...

Liked: Nothing
Disliked: Not what is describe online.