La Quinta Inn & Suites by Wyndham Champaign

Very good

Very good

Good

Good location, fair room rate,...

Liked: Close to our final destination, lots of food options nearby.
Disliked: Our room was not cleaned completely upon move in, including the shower, bathroom floor, and linens and pillowcases which were left on the floor; the trash cans were not emptied, the light cover in the bathroom was laying on the floor. The toilet was loose and rocked, there was a broken light switch in the bathroom.As we were checking out, there was a flood of water coming through the ceiling from the upstairs unit.We were trying to leave our room by 7 AM to get to our destination at 8.When I asked for a manager I was told they were not in until 8 o’clock; I waited patiently and when the person arrived, they said they were not the manager, but needed to contact a different manager; however the person that was there earlier told me this was the manager….I politely asked for a discount on the room since it was not satisfactory, left my name and number and asked them to call me that day to discuss.After two days, I have not received any calls.I understand things happen, but I do expect a follow up call when I ask for one.We’ve stayed at this property several times before with no issues so I expect this was probably just a one off; still very disappointing how things turned out.We will probably look for a different option next time we are down in Illinois.

Superb

Liked: Breakfast & Price
Disliked: None

It was comfortable

Liked: Clean Good breakfast. Friendly employees BUT pool water was green! No swimming!
Disliked: That we were SURPRISED with having to PAY for our dog! VERY UNHAPPY ! Were not informed when booked online—may not have booked had we known. We ALWAYS look for a LaQuinta when we travel

Bad

Superb

Very good