La Quinta Inn & Suites by Wyndham Bend

I have never had such a poor experience in all my hotel stays. I stay at hotels an average of 150 nights a year. I paid for a three night stay and stayed only one night, with refusal of a cancelation refund.

Disliked: Bed was worn out. Also plans changed at check in and counter person said they were not able to cancel the next two days stay.

Very good

Liked: Staff and how helpful they were, any directions to get somewhere
Disliked: Desk Chair broken parking on gravel with new truck not best.

Very good

A C rated facility at...

Liked: Breakfast good. Location OK
Disliked: The room was very small and out dated. Few signs of improving the room such as shower, sink area, etc

Exceptional

Booking.com is a joke.

Disliked: The property promised me a full refund as their hot water boiler was not working so I left within hours of checking in. I did not stay the night. They told me to talk to Booking.com, Booking has yet to refund my money despite the property authorizing this refund.

Superb

Liked: Convince our suite was close to the front desk, pool and breakfast
Disliked: It's nit picky, but the towls were tiny other wise the room was good for the price

Nice stop on my way...

Liked: Everything was great
Disliked: Nothing in particular

Very good

Great value and dog friendly

Liked: Great location & friendly staff. The breakfast is decent and my daughter loved the indoor pool and spa. They are also very dog friendly.
Disliked: Carpets need some help. There was sticky stuff stuck to the carpet in the room we had. There is also no elevator. So anyone that had a problem with stairs should book the 1st floor only.