La Quinta Inn & Suites by Wyndham Austin Oltorf Guest Reviews
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4.4 miles from Austin centre |
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Jonny Tue, 26 March 2024
Not what I was expecting.
Liked: We did not have breakfast.
Disliked: My room was not ready when I got there, so I was assigned a smaller room (I paid for a suite).We bought some stuff and decided to keep it in the fridge. It was broken. So, I told the lady at the front about the fridge and then she gave me the room I paid for. Otherwise, I would have been stuck with a lesser room for the price of a better one.
Fernando Mon, 25 March 2024
Staff Hair weave install/removal staff...
Liked: We went for racing weekend and this location is close enough to the track. The room although plenty of negatives. ...did come equipped with a refrigerator and a microwave as well as a hair dryer and a small coffee maker that unfortunately didn't work. AC unit worked perfectly extremely cold which was a rare find the most low budget hotels.
Disliked: I don't even know where to begin with this review. I was extremely disappointed that the room had rotted/dirty moldy or musty floor from the AC leaking and bubbling/peeling ceiling.Two staff members were installing hair/weaves at the front desk on Sunday morning.. Ignoring customers checking out or even approaching them with any questions.Yes, INSTALLING /REMOVING hair weaves...Smh.... One of the employees was screaming and cussing on a phone call she received ( video recorded of the hair weave wig install removal and personal phone call screaming and cussing as I was shocked this would even be taking place at a corporate run Hotel)while the other was shouting the 10 minute breakfast termination countdown every 2-5min as if we were in a prison chow Hall.They also had their child present at the front desk also screaming "breakfast will be over in 5min!!!!!!"This was extremely tacky, TRASHY, unprofessional, and unacceptable.These type of LAZY staff members leave a bad rap for the good staff that actually do exist in some lower priced hotels.The exterior of the building is rotting and in dire need of wood replacement and painting just like the room. We originally started off in room 108 but because there was no remote control that worked the sweet lady kindly relocated us to room 102 which was even worse with all the issues described. I took video and pictures and will be leaving them here with hopes that we can get credit from booking.com for future stays elsewhere as this was definitely not what we've experienced with other hotels we've booked through booking.com
Zach Mon, 25 March 2024
Honestly I aml grateful and...
Liked: Great location
Disliked: Property is old and rundown, our first room (exterior) smelled so bad we couldn’t stand to be in there. So we ask to be moved and they happily moved us to a bigger room (interior) We were kind of curious why we didn’t get the bigger/nicer room to begin with
Rafael Mon, 25 March 2024
Exceptional
E Mon, 25 March 2024
Passable
Disliked: The room was dirty, breakfast is bad, coffee tasted salty, no eggs or sausages like in other Quinta we have stayed, the location made us feel unsafe, too many people with not a friendly aspect walking in the parking lot. Look for a bette location
Princess Mon, 25 March 2024
NEVER AGAIN
Liked: The bed was comfortable
Disliked: The floors were dirty nasty , the beds were stained , the shower was weak like you stepped in it and it felt like it was gonna sink. Also no fridge , no microwave, no hair dryer , no coffee maker, TV HAD NO SOUND ! And The breakfast was a cold breakfast meaning cereal and toast ... definitely wasn't worth what I paid $177
Jeffery Sun, 24 March 2024
Good
Liked: Good valueGood locationClean quiet and comfortable Great staff
Disliked: It's a little older hotelDated Butit was clean and no smells
Teresa Sat, 23 March 2024
Very good
Nathan Sat, 23 March 2024
Pleasant
Lorena Thu, 21 March 2024
Pleasant