La Quinta Inn & Suites Baltimore Downtown Guest Reviews
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|0.5 miles from Baltimore centre|
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Anonymous Mon, 11 February 2019
Liked: I enjoyed that it was located in a somewhat central location but if you?re not used to a rougher area it might not be for you. The decor and ambiance of the hotel was nice.
Disliked: I didn?t like the lack of hospitality from the staff at the front desk. I walked in and greeted them after awkwardly standing there they were wrapped up in their own conversation about how they weren?t there to provide a great customer experience-not even joking. And upon giving them my valid VA drivers license they tried to tell me it was invalid and that they couldn?t verify my age and made a joke out of it that me license was expired. After getting through that little ordeal the front desk person ask me for my credit card I give it to them and in less than 3 seconds they look up at me and smirk and tell me that my card is expired too.and at this point I?m more than annoyed my card obviously states it expires in 2022. If they weren?t such jerks about the situation and took their time and looked they would?ve seen that. We go to our room and it has the beds leaning against the wall and it was completely dirty. So we go back to the front desk and let them know that the beds are taken apart and against the wall. We ended up being put in a room that was not supposed to be occupied. So having to get a different room we understood. However, the next room was terribly dirty. The sheets and comforters had stains, the shower hadn?t been cleaned and the glass doors of the shower were gross they hadn?t been touched, the mirror was dirty, as well as the inside of the microwave, the carpet didn?t look like it had seen a vacuum in a while and there was a shell of a small bug stuck to my pillow. To say the least we were disgusted and honestly wanted to leave but we stayed because $194 would?ve went down the drain, and for someone who is frugal like myself I didn?t want to see that wasted. We were given yet another room that was smaller than our last room but was ten times cleaner and you could tell it had been cleaned.
Kimberly Sun, 10 February 2019
Liked: Comfiest hotel bed I have ever slept in!
Matthew Sun, 10 February 2019
Tiara Sun, 10 February 2019
Heirnick Fri, 8 February 2019
I should have went to...
Liked: It has a fitness center
Disliked: WiFi would frequently reboot, tv picture quality
Alandia Thu, 7 February 2019
Edward Mon, 4 February 2019
Ricardo Mon, 4 February 2019
Christine Sun, 3 February 2019
Liked: The beds were very comfortable.
Disliked: There was NO hot water!
Andrea Sat, 2 February 2019