Best Western West Valley Inn Guest Reviews
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|9.5 miles from Salt Lake City centre|
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Aubrey Thu, 11 July 2019
Expected more, lesson learned, won't...
Disliked: I tried several times to contact the front desk and the phone would ring and ring and ring. I had to call from my cell phone to get the front desk to answer, and this happened more than once on different days. The front desk had attitude when I told them about it. I received confirmation that my room was available and upon arriving at the hotel was informed they couldn't accommodate my reservation. I had to pay more than what was budgeted and it was close to midnight so I didn't have time to book another room. The floor in my room was soaked by the fridge and I tried calling the front desk to inform them but NO ANSWER!! The toilet in my room was also broke and i had to remove the back lid to flush it. Horrible stay, won't stay here again.
Dtep955 Tue, 9 July 2019
Liked: clean comfortable room in a part of town I did not worry about My motorcycle parked in the lot.
Disliked: faucet in the shower- tub dripped all the time
The Mon, 8 July 2019
Liked: Our room was big and clean and comfortable.Though we didn't use it, room service was available.There was a nice selection of food available for breakfast.
Disliked: The hot tub wasn't working.Poor audio on TV in my room.Not many available outlets.
C Thu, 4 July 2019
Liked: EXCELLENT staff!
Wan Wed, 3 July 2019
Liked: overall ok
Daryll Wed, 3 July 2019
Christine Wed, 19 June 2019
Joy Mon, 17 June 2019
Liked: The hotel staff treated us family
Disliked: The bed was a bit too firm
Jerilyn Mon, 17 June 2019
Great nights rest and convenient...
Liked: The room had been updated, the bed was very comfortable and I loved the pillows! I even took a picture of the tag to see if I could find one.
Disliked: The only complain I have is that the bathroom door wouldn't stay open making the bathroom very stuffy.
Carl Mon, 17 June 2019
Disliked: The motel lost my reservation and did not have a room for us. They said was not on there reservation list.had to go and find another motel in the other part of the city. Asked about not being charged for the room . They could not give me answer.