La Quinta Inn Indianapolis North At Pyramids Guest Reviews
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|17.6 miles from Indianapolis centre|
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Eleanor Fri, 21 June 2019
I will never stay in...
Liked: Bed was comfy. Normal working staff nice, Rhonda the manager not.
Disliked: Bathroom door did not shut, centipedes on ceiling, room key didn?t work, air conditioner in wall leaked on carpet and was loud, Manager Rhonda did not give good customer service when told about complaints. Arrival check in person did not give me back my AARP card. Smoking stand outside side door had no bench or chair to sit on, especially for old, handicapped individuals. I paid $120.00 a night and feel I was ripped off. Pool was okay but few towels.
Durand Thu, 20 June 2019
Disliked: Floors not clean ! Gresey film over them . Smell in room
Brian Thu, 20 June 2019
It was not a pleasant...
Disliked: keys didn?t work Had to change rooms Room had hairs all over the bathroom and sink Sheets were itchy with stains
Amy Tue, 18 June 2019
Liked: Staff is Awesome friendly & knowledgeable Hot breakfast every morning Super super clean every morning I seen housekeeping mopping the lobby floors. Breakfast area is super cleanFully stockedBed super comfy Room was comfy & clean Really just an awesome day staff couldn?t be nicer I would definitely stay here again I love my room I had a front view the colors in the room are just relaxing I really enjoyed my stay there with no worries front desk ladies are just great and feel like family
Disliked: Needs more parking Parking lot is extremely small
Sheria Mon, 17 June 2019
My stay here was a...
Liked: The only thing that i liked is the location . Everything else was a disaster. From the time I walked in to front desk.
Disliked: I did not like how the man that worked the front desk when i checked in was always out front smoking a cigarette when I approached the front desk. He was very sarcastic and rude . He lied to me about being able to refund my card due to poor services. I did not like how filthy my room was . First he placed me in room 205 and there were Stained up sheets and blankets as soon as we walked in we noticed all the stains and I complained to front desk. He sarcastically stated he never has complaints about stains and that he could change me to a different room . Then he placed us in room 107 and assured that this room was clean . As soon as We opened the door we immediately stepped back because the temperature was so sweaty and hot and the beds were not made up and it was pillows all over the floor A HUGE MESS ( so we were giving two dirty uncleaned rooms or occupied rooms ) I was so upset and made the front desk guy go check the room he gave me out for himself so That i had a witness as to why i needed to be refunded and he then changed his attitude stating there was a new staff that always does this to him and doesn?t clean the rooms on purpose . ( probably because of how nasty his attitude is is why the staff is doing that to him is what came to mind ) He then said he has been getting complaints like this and that I should get a refund and that he took care of my issue by refunding my money back onto my credit card which was charged $210. But at first he lied saying he has never done a refund before and that i would have to take that up with day manager . Instead he was able to refund it which was a relief.
Lori Mon, 17 June 2019
Victor Thu, 13 June 2019
Good place to stay!
Disliked: No laundry room
Christopher Mon, 3 June 2019
Liked: Bed was great! Breakfast was also good.
Gregory Sat, 1 June 2019
Okay, for one night but...
Liked: The beds were comfy. .
Disliked: The milk on the the breakfast bar was spoiled. The ceiling in the room had water stains and had respair that was finished but not painted.
Nez Fri, 31 May 2019