La Quinta Inn & Suites by Wyndham San Marcos

Passable

Exceptional

Liked: The location was close to the city attractions. It was quiet. The staff was polite and helped with directions to attractions.

Overall, I was very pleased...

Liked: Our suite was huge....loved it!!
Disliked: We were missing our ice bucket and the shampoo and body wash bottles were tiny. No soap at the sink. I also didn't like having to walk around outside to get to the front desk exposed to the rain. It would be nice if there was more than one of these suites available on the property.

Disappointing

Liked: Location
Disliked: Pillows were flat. The floor in the room was dirty. My husband found fleas on him the next morning and we don't have dogs or cats.

Super nice staff but hotel...

Liked: Everyone that works there is so nice and helpful. The location was good too. The breakfast was good but the pancake maker broke the day before which is not their fault.
Disliked: This place needs to be updated ASAP! To be La Quinta I had higher hopes but it’s very outdated and not very well kept. The towel bar broke off, the sheets and comforter were dingy yellow color so basically old and the fixtures were super dusty. The mattresses need to be replaced too, my parent’s bed had a big dip in the middle. The pool area was nice but they never turned the jacuzzi on.

Clean, nice staff, hotel needs...

Liked: Friendly staff! Clean rooms!
Disliked: Hotel seems older and you can tell things are going downhill. When you kneel to put kids in bath you see a ton of mole under the tub. Doors could use a new coat of paint. Maybe update the room a bit. You can’t use microwave and have the light on. Not trying to nag, it was clean when we got there and rooms were cleaned daily by staff who seemed to care. Just an older hotel. May need some updates. Breakfast was decent but it was the same food everyday. It would be nice to see other choices beside eggs and sausage. Maybe have a working jacuzzi!

Exceptional

Pleasant

Never again

Liked: Nothing
Disliked: The mattress are discussing and stained. They try to cover it with the sheets. The “breakfast” was very questionable! I’ve stayed at lots of la Quintas and had real breakfast items. There was mold in the restroom. The ice machine was filthy. The whole room had a smell of items being wet - it’s was the carpet fyi!