La Quinta Inn & Suites by Wyndham Huntsville Research Park

Upon check-in everything seemed okay. We dropped our stuff in the room and hit a restaurant and the REI sports store before we went back to change for our concert. After we returned to the LaQuinta, well after midnight, we discovered that our beds did not have any blankets! They were simply made up with sheets. When I looked in the usual places where linens are kept (closet and drawers) I discovered that not only were we out of luck without any blankets, but we found the previous guest's dirty laundry in the chest-of-drawers! I called to the front desk to request blankets and to report my findings. Once I got down there, the front desk staff greeted me with, "Ma'am, those were not my clothes." I was not amused. The staff repeated the line to me, ad nauseam, as if trying to get me to laugh at "the shituation." I didn't need humor, I needed the staff to be a little apologetic and professional. Additionally, the housekeeping seems to be historically under-managed, as the corners of the bathroom floor are absolutely caked with dirt, dust, and debris. As I sat upon the commode and pondered how I would go about cleaning it, I came up with a game plan that included a metal putty knife, toothbrush, and toothpicks. There was that much gunk caked in the corners. It was gross. There were children's stickers stuck on the desk. Those rooms are not properly attended to. I did not feel safe at that location. There was a gentleman who popped up like "Where's Waldo" each and every time I came out of my room. . . there he was, every place I was. Wherever I was, he tried to speak to me. I am not a shrinking violet who is scared of people and I fully speak to strangers, but this gentleman was different. He followed me everywhere, as if by magic. I did tell the staff when they had to deliver a blanket to me. The staff did do the right thing and call me from the front desk for a complete description of what had happened once they returned to the front desk. I have worked the night audit job at a crumby motel before and never encountered such shenanigans as I had at the Huntstville, AL LaQuinta. I will never take my chances there again. DO BETTER. Signed- Young Gen Xer who wanted to save a bit of money

Liked: It was close to the Orion venue. That's it.
Disliked: Housekeeping. Harassment. Quality of service.

Quiet, clean rooms with a Dennys out front. Very affordable.

Disliked: None really. Exterior was a little shabby but that's not a big deal.

It's by far one of the worst hotel/motels I've ever stayed in. Highly do NOT recommend this place. The smell is disgusting. The pool is covered in cat urine. Staff is unfriendly. The place is gross!

Liked: Not one thing was good about this hotel.
Disliked: My key didn't work twice. It's an outside hotel in a bad part of town. Pool was closed. Outside smelled like cat urine. Staff was rude when I had to go in at midnight asking to rekey my key, for the SECOND time.

I like the hotel, but...

Liked: The host was great. The adjacent room was noisy with kids untill late in the night.
Disliked: The breakfast area was not tidy.

Passable

Thank you

Very poor

We have stayed here several...

Liked: Cleanliness Location
Disliked: Everything was Great

Best hotel stay I have...

Liked: It was a normal complimentary breakfast for any hotel.

Terrible

Liked: It was close to where I needed to be and down the street from my job.
Disliked: My bathroom was dirty my toilet was dirty my towels was dirty and there was a bug in my room

I would come back to...

Liked: The check in was fast and front desk gentleman was very nice
Disliked: The only thing is my husband does not do well with down pillows

Not as nice as expected...

Liked: The check in and out process was easy the people working there were super nice and polite, the breakfast was good and area was clean
Disliked: Didn’t like our location of our room it was out in the back area didn’t look safe and it was nasty and the grounds back there had an unclean look . The TV in the room didn’t work at all had no service also had a dirty towel one with holes in it , one of the beds had trash in the sheets when you pulled back the covers