La Quinta Inn & Suites by Wyndham Columbus Airport Reynoldsburg

Liked: Very helpful staff and very clean.
Disliked: Nothing.

Liked: Staff was nice.
Disliked: Very overpriced for the quality, or lack of quality I should say. The room smelled as though a chain smoker had just checked out. The bathroom floors looked like they had barely been swept and for sure had not been mopped. There was a hair on the sheets. I supposedly received a discount on this room - I stayed at the Hilton for a cheaper rate than this. I will make sure that I never stay at another La Quinta again. Very dissatisfied.

Exceptional

Bad

Disliked: Lock on door was brokeToilet wouldn’t flush, called front desk, was told we needed to go to front desk to get plunger and plunge the toilet ourselves

Stay

Liked: Room was clean and staff were friendly
Disliked: The bed wasn't as comfortable as I would have liked

Very poor

Good

Disliked: That we couldn’t take the breakfast back to the room

Exceptional

Exceptional

Will not go back to...

Liked: The price was good. Location was not bad. The bed was pretty comfortable.
Disliked: Wifi did not work. Fridge in room did not work. I feel customer service could/should have been better. Communication on their part needs work. The parking lot was full of holes. I almost slipped going through water and mud to get to my room Was having work done to building. Did not let me know that workers would be outside my room window at 7:00am. It was a very rude awakening. I feel that management should have warned me and offered a room in a different location for that night. Housekeeping knocking on my door an hour and a half before check out with DO NOT DISTURB sign up.

Passable

Liked: Staff was very friendly and helpful