I have never had such a poor experience in all my hotel stays. I stay at hotels an average of 150 nights a year. I paid for a three night stay and stayed only one night, with refusal of a cancelation refund.

Disliked: Bed was worn out. Also plans changed at check in and counter person said they were not able to cancel the next two days stay.

Good

Bad

Liked: Location was good.
Disliked: Staff was very unorganized. Called to see when my mom was checking in but in reality she was already checked in. Also charged cards 3 times.

Extremely HOT WATER!!!

Liked: Clean. Good value. Decent size. Pool and hot tub. Good breakfast, considering the pandemic.
Disliked: We had a problem with the water. I got up to go to the restroom in the early morning, and the toilet was hot! I accidentally touched my calves to the toilet bottom, and it started to burn! The toilet seat was very warm and when I got up, there was steam coming gmail.com from the toilet. The tank was hot! I went to wash my hands in the sink, there was no cold water either way, it was HOT! So hot, I scalded my hands! I directly called the front desk, and they told me the maintenance will bot be there for a couple hours! After about three hours, it began to cool down, as there was cold water.Beds were WAY TO SOFT!

Superb

Liked: Staff was friendly and courteous. Welcome gift bags were an nice unexpected surprise. Room was clean.

Very good

Pleasant

Liked: Location
Disliked: Really needs some inside painting and deep cleaning

Good

Liked: The bed and the pool where great
Disliked: There was no fridge or microwave in my room and working out of town I really needed that . So I had to fill the sink with ice to keep my drinks cold .

It was adequate and clean...

Liked: The location was perfect for our needs. As a diabetic the breakfast was way too full of carbohydrates and sugar. It was just fine for my partner. Had to go eat elsewhere. No pre-brewed decaf. That was disappointing
Disliked: No room service. No towel clean up, no garbage emptied, or coffee replacement, nowhere near enough coffee creamer packets.A bit lacking in room to plug in my CPAP machine as telephone, clock and lamp took up most of the smallish bedside table.

Pleasant

Liked: Good location
Disliked: It wasn?t as clean as you?d expect especially during the pandemic. The pool was quite disgusting and we had to literally slam our room door shut for it to even close.