Baymont by Wyndham Austin University Area Guest Reviews
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Stephanie, Winters, visiting Frank Erwin Center
I was worried about the neighborhood because of prior reviews but we had a great experience. No loud guests or shady people in the parking lot. Best of all, it shares a parking lot with Amaya's Taco Village - great food you can walk to. Overall, a great experience for a basic motel. Clean, comfy room.
Liked: Good price; friendly and helpful check in staff.
Disliked: Saturday morning clerk not so friendly.
Nataliia Wed, 11 June 2025
The operators of the hotel...
Liked: The operators of this hotel are fraudulent and use deceptive trade practices. They claimed there was no reservation and that the rates for great guests like us was $100 more than our reservation. The rooms were very run down, dirty and with many gaps around the doors allowing the plentiful insects to enter the rooms. If it was not for the Wyndham name, one would not even consider stopping at this dump. Weatherstripping around the doors would seem to be such a common item and required by the building code was just not tight and not functioning if it was even present. Room after room had the same defects. There was no room that had a functioning door.
Timothy Thu, 5 June 2025
You get what you pay...
Liked: Price
Disliked: The 1st room had many issues that should have been caught when it was made ready like the AC was not working and the knob to the shower wasn’t attached . Also many people lurking around the property at all times of the night.
Emily Wed, 28 May 2025
Bad
Anonymous Tue, 27 May 2025
Bad
Anonymous Mon, 26 May 2025
Needs better management
Liked: Not as good as the Baymont in Murphysboro, Tennessee.
Disliked: Bedding and shower. I saw insects crawling over the floor.
Derrick Fri, 23 May 2025
Exceptional
Toyshai Fri, 23 May 2025
do not book here
Liked: I end up, leaving and not staying the second night. I called customer service. I was supposed to get a refund and never got my refund.
Disliked: The property manager was so rude, disrespectful and very prejudice.
Navarro Thu, 22 May 2025
Bad
Traci Tue, 20 May 2025
Bad
Liked: Nothing, I haven't ever had a more terrible experience.
Disliked: Where do I begin, I didn't like anything.. Not one single, good, thing about this hotel hell , negative 100% Positively apaulingd
Carla Sun, 18 May 2025
Bad