La Quinta Inn & Suites by Wyndham Auburn Worcester

This hotel needs to be gutted and refurbished.

Liked: Nothing.
Disliked: Room wreaked of cigarette smoke - no non-smoking rooms available; bathroom door was broken (wouldn't close); carpet filthy; hair all over the bathroom floor.

Hotel was fine for just sleeping; nice TV, bedding and breakfast.

Liked: TV; breakfast.
Disliked: None.

cheap but not cheap enough....

Liked: staff was very nice.
Disliked: dirty, smelled bad. moist atmosphere, musty smell, mattress was in a thick plastic bag, roaches, wifi didn't work, no channel guide for tv

I MIGHT stay again, if...

Liked: CleanStaffA/C worked fine.
Disliked: Sink outside the bathroom. Horrible lighting. Hard to read at the table, impossible to read in bed. Hard to see microwave controls. Two small lamps in entire room.No TV guide or instructions.Very small, low toilet.Had to run hot water for 1/2 hr to heat it up.One bed sagged signifiantly in the middle. NOT comfortable.Three of the four lights in sink area blinked constantly.

How hum.

Disliked: Breakfast was not available one morning, but I was not offered a credit because it was free. The day there was breakfast, it consisted of dried out bagels. Coffee was good though.

Bad

Disliked: I was assigned a room on a floor that was actively under construction. To access my room, I had to walk through a dusty area and was fully exposed to ongoing construction work immediately upon exiting the elevator.

The staff makes the place...

Liked: Staff was amazing kind and helpful Room was clean Parking was easy Property was in great location next to all my work
Disliked: Place under construction especially the floor I stayed on No WiFi so only regular Tv which is not good at all Booking.com didn’t informed me of $100 holding fee which I didn’t appreciate

Bad

In the end, we had...

Liked: Friendly staff
Disliked: I didn’t like the fact that the hotel got turned into a shelter base and was no longer booking hotel rooms. I was told that I should’ve received an email about this but never did. We got lucky that we chose to attempt to check in before our concert or we would’ve been screwed.

Exceptional

We're already looking to book...

Liked: Breakfast was great, staff was accommodating and extremely professional. We needed an early check in and they were understanding and respectful of our situation. We've stayed here previously, and have always had a great experience.