La Quinta Inn & Suites by Wyndham Austin Capitol Guest Reviews
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0.8 miles from Austin centre |
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Kerri, Roanoke Mon, 18 May 2015
Staff was VERY friendly and helpful. Our experience was pretty good. The room was a little expensive but it is Austin and it was a weekend. I would do it again.
Morales Sat, 20 April 2024
Pleasant
Liked: The location and the price the staff especially the parking attendant
Disliked: When we tried to warm up our breakfast the microwave had food inside
Michele Sat, 20 April 2024
Not fit for human’s
Liked: The front desk worker was nice
Disliked: Horrible property. Rooms smelled like someone died in them, and the lighting was flickering and drab. Smell was throughout the entire hotel. Tried 2 different rooms before cancelling and leaving all together. No one should stay here.
Patricia Fri, 19 April 2024
Poor
Liked: Room smell like mold , restroom are not clean at all, bedding was not wash and pillow case had blood stain.
Disliked: Nothing
Tom Fri, 19 April 2024
A conveniently located stay in...
Liked: The location is very convenient, walkable to many downtown sites and sitting right on multiple bus routes that serve countless other attractions. Eggs (albeit wrapped) and fresh fruit are provided at breakfast - very welcome and uncommon in hotels of this category.... The somewhat understaffed reception was flexible with giving a late checkout to 1pm - much appreciated given my late afternoon flight.... There is a passable pool here but I swam at the awesome Barton Springs instead (take bus 30)!
Disliked: An unusually low price for an Austin hotel, together with a very central location is a foreboding combination that should prepare even the most naive gap year traveller for this to be, er.... a little rough around the edges..... My room was fine and comfortable but the hotel's overall feel is scruffy and the hallway carpets are in need of replacement or at least a very deep clean. I initially thought I'd walked into the goods service elevator by mistake, but no, this was the one meant to carry guests! There was no fridge or microwave in the room. However, a microwave is available 24hrs in the hotel's lobby meaning that there is nothing between you and that delicious late night cuppa .... apart from a ten minute walk negotiating a scalding liquid via multiple heavily sprung fire doors. The hotel appears to take pride in its once-in three-days linen changing policy, but if this borne of environmental empathy then please also minimise all that shameful single-use plastic at breakfast! Thankfully I'd returned my rental car just before arriving here, since the parking is an eye-watering 45 USD/day, which seems way out of proportion with the hotel quality and room rate....
Lourdes Thu, 18 April 2024
Very poor
Liked: The a/c
Disliked: It was super dirty and the daily charge for the parking.
Brianna Wed, 17 April 2024
Old and dirty
Liked: Old and dirty
Disliked: Old and dirty
Izaguirre Wed, 17 April 2024
Wife doesn’t want to stay...
Liked: Close to UT where daughter attends.
Disliked: Plumbing; both the sink and the shower drains were very slow. Wife did not like that at all.
Ricardo Wed, 17 April 2024
Comfortable
Liked: Room was clean and friendly staff
Disliked: Needs a makeover, chip walls and garage to pay 45 .00 garage needs a makeover
Jade Tue, 16 April 2024
Friendly staff and great location...
Liked: The staff was friendly and accommodating.
Disliked: We initially changed suites because the first rooms shower had been running and the room smelled like mold + noticeable stains on the couch. They upgraded us to an apartment suite at no charge but the new room was also filthy. Kitchen not cleaned, trash still there, every dish covered in food, the kitchen/bathroom light constantly flickered, the padlock seems to be held together with glue, hole in the walls and no comforter on the bed. The bathroom also had raised floor boards from an improper shower curtain. We had to dry the floor and wash the towels after every shower otherwise water would spit up from under the floor boards every time we stepped on it. We were very happy for the upgrade but I have never seen such a mess in a hotel before. We cleaned the areas we planned to use on our own and left the other spaces alone. (Took videos)
Juan Tue, 16 April 2024
Filthy
Liked: Location is amazing.
Disliked: It’s FILTHY! There was a used sock in one of the drawers when i arrived. Place is run-down, the pool was dirty, it’s truly awful.