La Quinta Inn & Suites by Wyndham Springfield

Passable

Superb

Very good

Liked: The room was clean and comfortable
Disliked: The water pressure was extremely low.

Exceptional

Liked: Very clean

poor service i need a...

Liked: close to exspressway
Disliked: custumer service poor

Superb

Liked: Ambience and hotel interior and rooms
Disliked: NA

Good

Awful Staff! Would never think...

Liked: Good location and the rooms were clean and comfortable.
Disliked: The front desk girl at check in was absolutely awful! When I came into the lobby to check in she was yelling at someone on the phone then slammed the phone down and continued to be incredibly rude (which is an understatement) the the guest in front of me that was just looking for help with a broken thermostat. I had to leave the lobby and then my husband came in to check in for us (he’s in law enforcement and deals with people like this all the time) and she continued to be rude with him and me. This created a hostile environment for our whole stay. I have never experienced anything like this at a hotel. Not to mention she was vaping in front of the building and gave my kids nasty looks as they came in. I could not wait to leave this hotel and I will never come back.

Great stay

Liked: The location worked well for us. The facility was clean and comfortable. The staff were friendly and helpful.
Disliked: The breakfast had less choices than some places we have stayed.