Exceptional

Great

Liked: Friendly staff. Great pool. Chromecast TV allowed us to stream from my phone!

Disappointing

Liked: My room was fine
Disliked: One of my two rooms. When we got there the bathroom was not cleaned. There was blood and hair and stains all over the tub. Also the room smelled so bad of smoke. I told the front desk and they gave me cleaning chemicals so I could clean the bathroom. Basically it was used for sleep and everything else they came to my room for showering bathrooms and hanging out

Very good. Rooms were very...

Disliked: The only thing sad for the kids was the pool wasn't open yet. Understandable since covid and people still returning to normal. We we sad by this but understand why. It looked like they cleaned the pool and put towels out the day we were leaving!

Passable

Liked: The staff was really nice.
Disliked: Cleanliness in the rooms wasn?t as great as it could be. There was gum on the comforter and the bathroom wasn?t as clean. Also, room service never came to being towels or clean the room.

Very good

Probably was better before COVID...

Liked: Room was nice and beds were comfortable.
Disliked: The pool was not open. So as you could imagine having 3 unbr 8 and no pool was not ideal. For the "continental breakfast" were tiny pre-packaged muffins, Nutra-grane Bars and small yogurts.

very unsatisfied, will not stay...

Liked: Breakfast was ok, understanding Covid conditions
Disliked: Shower wall was not cleaned, it had HAIR on the shower wall. Thank goodness I brought my own disinfectant wipes and I wiped down the whole bathtub/shower area. Also there was a big cobweb in one of the corners in bedroom.

Very good