Garner Hotel Doswell Southeast

Comfortable with the stay.

Liked: Nice rooms.
Disliked: Better TV.

Superb

Liked: Great staff, clean room
Disliked: Images showed a pool that no longer exists here so kinda bummed we didn’t have a pool. The breakfast was lacking very minimal options and diet diet restriction friendly at all

Closer to a cheap run...

Liked: We were near kings dominion
Disliked: Unorganized couldn’t find the reservation I made 2 months prior, then wanted to request a 2nd deposit. Breakfast the first day we came at 7 as we watched just the staff eat at 6:30 when we got there no eggs were being *delivered only other option was break and crumbled bacon… same for the next day as they made eggs they were gone by 7 and told they won’t make more

Not ready for prime time....

Liked: Room was newly remodeled, clean
Disliked: The whole hotel was under renovation. The place smelled like chemicals, glue, paint, formaldehyde (?). It made our throats hurt and gave me a headache to be breathing that in. The kitchen area was also still being renovated and not open during our stay. In my opinion this hotel should not have been renting out rooms at this time. In the morning we were awaken by construction workers trying to open our door (with their master key). The door chain stopped the door from opening all the way. The people staying in the room next to mine had it worse, as the construction workers actually opened their door and started walking in to the room, with the guy still in bed. He jumped out of bed in his underwear and was wondering what was going on, as he thought someone was breaking into his room. The construction workers didn't realize that some rooms were rented and thought the whole floor was vacant (as it should have been). Also, every time we left our room, when we returned our keycards would not work. We had to go back to the front desk to have our keycards re-activated. My neighbor said the same thing happened to him.

Very good

Liked: Location
Disliked: No ice bucket, breakfast was not very good, but edible, check in would be better if 1pm ,without additional cost

Exceptional

Liked: How friendly the staff was. Everything was clean! Breakfast was ok. But other than that, it was a fine hotel!

Confirm if renovations are complete

Liked: The new room renovation finishes are attractive.
Disliked: When I approached the hotel I was unsure if the hotel was even open. There is no sign on the hotel, and the lobby appeared to be under construction. For all the advance emails reminding me of my upcoming stay, this was not mentioned. If I had known this was the situation, I would have selected another hotel. As a result of the renovation, the lobby was not available as a gathering/amenity space, and the breakfast was not provided. When I asked the front desk clerk about a voucher for a local restaurant as a gesture for the loss of the breakfast, he was unaware of the term or concept of a voucher. The hallways and elevator were also in partial completion of construction. During this renovation project, it would have been best if the hotel had just closed rather than subject guest to these conditions.

I'm sure once renovation is...

Liked: The hotel was under renovation, so some amenities were not available.
Disliked: No pool access due to renovation

Dirty

Liked: Nothing
Disliked: The hotel as a whole was dirty. Although they were renovating the property, the up keep in the cleanliness was not being kept. The hallways were dirty. The bedding made me and my children feel like we were getting bit by mites and the bathroom had dirty wash clothes from the previous guest. I was also never informed that the pool was not open. Will never stay at ANY LaQuinta property again.

I refused to stay

Liked: Nothing
Disliked: Filthy, under MAJOR construction, no pool, room booked for months prior was unavailable, actually told by management they don’t offer anymore and just haven’t updated the website. I didn’t stay