La Quinta Inn & Suites by Wyndham Orem University Parkway

Good

Liked: Pool and breakfast. Location
Disliked: The manager told me my reservation was cancelled and I'd be charged a fee for late check in But it wasn't stated in the booking that I needed to tell them I'd check in late. I thought reserving for several days I could check in anytime after check in. They could have called before cancelling my reservation. But I begged him ly and he allowed my family to stay. Hair in bed, no vent in bathroom. Some dirt and dust on floors and pictures on the wall. But quiet stay. Entry door had a card entry system but door opened without sliding room key so anyone could enter facilities without a room key.

Pleasant

Fulfilled its purpose of a...

Liked: Rooms were spacious and clean.
Disliked: Hallway smelled like marijuana.Front desk staff were a little curt.The breakfast was pathetic and did not look appetizing in any way.

Passable

Liked: The staff was very kind
Disliked: Our TV didn't work the entire stay, and the hotel seriously needs some repairs.

Exceptional

Liked: The location,staff,my room was super clean everything were perfect
Disliked: No complain

Exceptional

Very good

Superb

Wouldn’t stay here again.

Liked: Location was great
Disliked: Room was awfully dirty, dead bugs and hair all over the floor, stains on bed spread, broken tub faucet and tub leaked out all over floor from bottom of tub/wall.