Name: La Quinta Inn & Suites by Wyndham Orem University Parkway
Address: 521 West University Parkway, Orem, UT
Telephone: (888) 428-0221

La Quinta Inn & Suites by Wyndham Orem University Parkway Guest Reviews

Overall Average Score:

Good (3.65 out of 5)

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Exceptional

Liked: Clean rooms, clean facility. Pleasant, friendly staff.

Disappointing

Good

Liked: Everything waa good
Disliked: The beds ,I prefer queen beds instead of full

Very good

Liked: Convenient location. Close to highway, recusants, shopping and UVU campus.

Exceptional

Superb

Liked: Convenient to University
Disliked: Staff made no effort to facilitate early ( 1pm vs 3 pm) check in. Maybe when a room is ready for new occupant it could be entered in the computer?? Breakfast could start at 6 vs 7. Most was ready by 645. So they are trying

Not good

Liked: Place
Disliked: The breakfast was terrible. Cold coffee bad eggs no flavored creamer. The store was bare. I needed a toothbrush and there was not one in the place. The staff ( I dealt with 3 of them and they seemed bored and irritated to have to deal with me. I usually like LaQuinta and try to stay in Wyndham places and I will skip this one next time.

Pleasant

Superb

Liked: Restaurant on site, very clean.

Disgustingly dirty. Almost unbearable.

Liked: The bed was comfy and the location was great.
Disliked: My room was disgusting. The shower had pubic hair all over, the microwave had very clearly not been cleaned and was covered with crumbs, oil, and food. The shampoo bottle had already been used and was nearly empty. It was so gross. There was also dust EVERYWHERE. I also had issues getting into my room. The initial keys I was given didn't work. I ended up going back down to the reception area 4 times to get new keys because none of them worked. Really frustrating when its late and night and I'm exhausted from traveling. Then, having to go up and down the hallways and elevators 4 times to get into my room was ridiculous. Finally, the fourth time I returned to the desk, the lady brought a master key and switched me rooms. No sorry, no compensation, just me lugging my bags back and forth through the building for 20 minutes.