Great stay and location for...

Very good

Exceptional

Disliked: Couldn't get in the pool

Exceptional

Good

Liked: Great location and the coffee was good. I left the hotel at 4:15am and the front desk person brought me a cup of coffee. Very nice!

Superb

Exceptional

Not really my cup of...

Liked: The overnight security was very nice and the overnight front desk was very polite... definitely a plus when you are aggravated from trying to find a parking place.
Disliked: I didn?t have towels in my room had to call for them. I didn?t like the parking either.... you should have more convenient parking for customers. It?s in downtown New Orleans so it?s very congested,

They don?t care about you.

Liked: It was in a great location.It was also clean.
Disliked: We left the room after unpacking around 6pm and got back to room like 10.30pm.When we got our room we heard some running water voices.We thought someone is in the room.When we get inside, there was no one in the room but shower and sink was completely on, water on the floor and steam all over the room.Nobody youched the money and other valueable things.We called the front desk and told them about the situation.The receptionist said he is sending someone asap.We waited one hour and nobody came up.They just didn?t care about this.How can someone get our room unless there is cleaning or something else.They also didn?t say anything while we are leaving. Another issue is about the parking.We paid 30$ for hotel?s parking lot.The receptionist said we can park anywhere in the garage.But our car was towed!We paid 50$ also for this towing.The valet in the park said they have always had this towing situations with the hotel?s customers. They also said they had free breakfast till 8am.My friend went to grab some breakfast before 8 am, they didn?t give him anything because they said it pasted 8am!They made him wait there and they said it?s too late for breakfast.