La Quinta Inn & Suites by Wyndham New Haven

Disliked: Someone tried to get into our room during the night. If we didn't have the security bar across the door, they would've been able to because they had a key. When my husband brought it up to the front desk, they said "Sorry. That was our manager checking the rooms." What?! Insane. Awful experience.

Clean and comfy room and a friendly staff.

Bad

I’m sure it will be...

Liked: It’s under construction, wasn’t mentioned when I booked it. How can a person like it in that situation?
Disliked: The facility is under construction and the bathtub constantly dripping, the elevator didn’t work the morning of our departure and we had to carry our luggage 4 floors down.

Stay only if you have...

Liked: Breakfast
Disliked: Needs refurbishing

Besides a swimming pool, I...

Disliked: Website stated at outdoor pool when we got on site there is no Poole it was taken out and I had children with me. He put me in a really bad spot.

Dissatisfied and disappointed.

Disliked: The TV did not work. Long black hair was so over the room, including the towels. Cracked tiles in bathroom. Air conditioner was difficult to navigate. Hotel was under construction and that was no disclosed when booking. Maintenance person was very nice and tried to fix the TV but was unable to. He also tried to switch it room but the front desk staff told him there was no other room available. No manager on duty to assist.

Very good

Passable

Tired dated

Liked: Room size
Disliked: Being refurbed so difficult to review the breakfast was below average the toaster knob broken and totally inadequate for the job . No juice or water available staff so slow at topping items up . Only one lift working

Poor

Disliked: Noisy, elevator didn’t work