La Quinta by Wyndham Nashville Franklin, Franklin

The bed was super comfortable...

Liked: location, took pets, offered breakfast.
Disliked: Needs to be updated. Hallways were dirty, carpet smelled musty. Our carpet was dirty. I found crumbs, chips and 2 black round things that I couldn?t identify. We had no toilet paper & I had to go to the front desk to get 2 rolls. Breakfast was all carbs except for hard boiled eggs that was the only protein. Needs more balanced offerings.

Disappointing

Liked: It was affordable in a pretty good location.
Disliked: It wasn't very clean. The main parts of the room were pretty clean but it was apparent that the corners and behind furniture is almost never cleaned. Dust collected in those places. Also, the room did not smell pleasant. It was musty. The staff had loud conversations at 2am right outside, so that was not ideal. My room key stopped working each day after i left for the day. I had to take it to the front desk at least 4 separate times. I got new keys and it kept happening. The staff was not willing to investigate the issue. So I had to just keep coming down. It was disappointing. I did, however, come in contact with some really helpful and personable staff.

Was a good stay staff...

Liked: Was happy staff was awesom
Disliked: The hot tub was out of order

It wasn?t bad, pretty decent

Liked: Hottub and location was nice
Disliked: Elevator was sketchy

Good

Disliked: vending machines don?t work reliably

For the price, not very...

Disliked: The room was nice, but the toiletry items were not stocked very well. It looked like some of them had been used before. The breakfast area had very little to offer. The coffee machines were empty and there was no attendant to replenish anything.

Liked: Proximity
Disliked: Phone didn�?¿t work, tv didn�?¿t work, no business station. Charged twice

Pleasant

Pathetic

Liked: NOTHING
Disliked: Saw cockroaches and bugs. When asked for bug spray they gave us disinfectant. No towels in the room - 5 rooms were downstairs requesting towels. Requested 3 times to clean tub from previous guest hair from shaved legs.

This was the worst experience...

Liked: This was the worst experience I have ever had at a hotel.
Disliked: This place should not be in business. The place was discussing. In my 70 years I have never experienced anything like this. Only a worn out fitted sheet on the mattress, rooms were dirty, no towels, coffee pot had no pod holder to fit and I found bugs behind nightstand which was never vacuumed. The breakfast bar was a travesty, can?t even explain. I can?t believe this place is in business.