La Quinta by Wyndham Memphis Downtown Guest Reviews
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|0.9 miles from Memphis centre|
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Anonymous Tue, 29 September 2020
Liked: Great location! And it's probably the only hotel in the area that offers free parking so that was a major plus.
Disliked: The housekeeping staff did not clean thoroughly at all. Besides making the beds and replacing the towels, nothing else was done. No vacuuming, no sweeping and mopping of the bathroom floor. The front desk was unapologetic when notified and just offered to move us to another room as if she knew the service was not completed properly. This was especially disturbing considering hotels are supposed to take "extra" measures in the wake of COVID-19.
Montoya Sat, 26 September 2020
Jose Sat, 26 September 2020
Colleen Thu, 24 September 2020
Disliked: The lighting in the room was terrible ! Also found someone's dried up contact on the bathroom floor.
Suzie Thu, 24 September 2020
Nice decor. Comfortable. Clean.
Disliked: No bathtub.
Anonymous Wed, 23 September 2020
The staff ruin the customer's...
Liked: Location was easy to access.
Disliked: Staff was rude from check-in to check-out. Claim to offer a breakfast buffet included in the room rate, but used COVID-19 as an excuse not to offer it. Alternatively we were told we could stop by the front desk to pick up a "grab and go bag" but only if we checked out by 8am. When we asked why the 8am deadline as check-out isn't until 10 and again COVID-19 was the excuse. Every amenity usually offered, including a clean room was void. For a company so concerned about infection, hotel cleanliness should have been paramount.
James Mon, 21 September 2020
Liked: There was no breakfast an location was ok
Disliked: If the pool was open an real breakfast was out
Betty Sun, 20 September 2020
Anonymous Sat, 19 September 2020
Liked: Very nice.
Disliked: Whether been around $100.00 per night instead of $150.00.
Anonymous Thu, 17 September 2020