La Quinta by Wyndham Manassas Guest Reviews
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|5.0 miles from Manassas centre|
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Sydney, Crofton, visiting Jiffy Lube Live Mon, 11 September 2017
The start of my night I checked in at La Quinta Manassas. I had booked a king bedroom suite and was surprised to find two twin beds in my room. I had spoken to the very unfriendly concierge and was told there was nothing they could do about it and that I had to contact the site I booked it with. Frankly that's a pain in the ass so I dealt with it. I went to an event that night that was interrupted by phone calls asking when I planned on checking in. At this point I had been checked in for six hours. So I dealt with the friendly and helpful Kelvin on the phone. Apparently I was checked in as the wrong person, even though ID and credit card was provided. Later that night I got a call saying my card was invalid. I gave them my card number. The next morning apparently there was still an issue with my card. So I gave it to them once again and in turn was charged twice for a room I didn't even reserve. Employees like Kelvin were very helpful and kind. The other employees seemed like they could not be bothered and were unfriendly to say the least. I am very unhappy with this experience.
Liked: It is over now.
Disliked: Just about everything.
Anthony Thu, 19 March 2020
Won't go back unless the...
Disliked: The general manager stinks of BO and has no people skills I spent over 20,000 and was treated horrible NEVER again as long as the GM is there
James Mon, 9 March 2020
Andrea Sun, 8 March 2020
Liked: Clean rooms, friendly staff, great location
Disliked: Need to work on quality of breakfast food.
Anonymous Sun, 8 March 2020
Anonymous Sat, 7 March 2020
The staff was so great...
Liked: The staff was exceptional
Dorothy Wed, 26 February 2020
Disliked: the light over the sink wouldn't come on and the front desk attendant called my room at 11:00 at night to make sure everything was ok in my room....I was sleeping!
Anonymous Tue, 25 February 2020
Staff was polite and friendly....
Liked: Breakfast had many choices and food was good.
Disliked: The room was not clean. Half eaten candy bar, nuts, shells, seeds etc under the edges of the bed. Dead bugs as well. Only had a couple of towels. Clearly the room had not been inspected for release and should not have been occupied.
Herb Mon, 17 February 2020
Excellent property will stay again...
Liked: Excellent courteous staff. Check in was smooth and very easy. Breakfast choices were excellent as well.
Disliked: The toulets are to low fot those with hip and knee issues.
Stephen Fri, 7 February 2020
Liked: Bkfast was great, other than they were out of syrup for the waffles. Very accommodating to curtailing the stay due to class being unexpectedly canx'd (the reason I was there was to take a class in a nearby location.
Warren Tue, 28 January 2020
Liked: Pool and beakfast
Disliked: Extra pet fee