La Quinta Inn & Suites by Wyndham Albany Airport

Very good

Exceptional

Not great

Liked: It seemed clean
Disliked: Crashing noises late at night at both nights of our stay. The hotel was supposed to be near the airport. It was a good 12-15 minutes away.

Not good overall and would...

Liked: The front desk staff at check-in was extremely friendly and efficient with check-in.
Disliked: Upon entry to the room we were overcome with the smell of mildew/mold and when you sat on the sofa bed it had a strong odor of mildew/mold as well. The tub, floor along the toilet and edges of counter were moldy and the bathroom sink was cracked from one side to the other. There were large stains on the sheets and bedding. We had ants crawling on the floor at the entry of the room. Went to the front desk to get sheets, pillow and blanket for sofa bed as there was none in the room and voiced concern about room conditions, was informed hotel was completely booked. Second AC unit in the room stopped working the morning after arrival and temperatures were 80°+ outside. Breakfast food was stale, waffle mix smelled sour and there were things floating in the juice. The furniture in the room was falling apart, paint peeling and rough for wear in appearance. The room above us was stomping, shouting and noisy until after 2am and we called the front desk more than once to ask if this could be addressed. The pool felt slimy on the bottom and along the edges were lined with trash, false eyelashes and nails, etc. For the price we paid each night this was one of the worst hotel experiences we have ever had and we travel frequently.

Very good

Liked: Room was clean and comfortable, hotel was quiet.
Disliked: Vending machines out of order on 3rd floor. Cooked items on breakfast buffet were old, dried out. Could have been refreshed more often.

Goid

Liked: Breakfast was generally gone by 8-8:15
Disliked: Having enough food fir guests

Exceptional

We didn’t stay

Liked: This reservation. Was cancelled…when we arrived at the hotel it was dirty.they advertised a free shuttle to the airport which is why I booked here. When we arrived I was informed there is no shuttle. The agent said he cancelled the reservation at no charge to me.
Disliked: It was in a terrible neighborhood and was dirty

Good