Liked: The check in representative was very nice.
Disliked: The room smelled like smoke - it was supposed to be non smoking.

Great staff - they changed my room from the side with the railroad tracks to a better location at no extra charge. Only bad thing I can say is that the surrounding area is nothing but industrial buildings for miles. It was hard to find a grocery store or any restaurants besides the Denny's.

Liked: Great location; close to Verizon Wireless Amphitheater.

Great Value & Location for...

Liked: Great value for walking distance to Irvine Spectrum. Room and Pool were spotless, convenient hours for breakfast, plenty of parking. Dennys & Gas station right across the street.
Disliked: The Wifi is a little weak for video conferencing & streaming media, I'd be happy to use a paid option in the future.

Pleasant

Liked: Front desk clerk Frankie was amazing! He went above and beyond! He made check in a breeze. Thanks Frankie !
Disliked: No hot breakfast

Would not stay there again.

Liked: The breakfast was decent and the location was perfect for what we were in town for.
Disliked: The room could have been cleaned better, the elevator wasn?t working, the pool/spa was dirty, laundry facilities weren?t working, our shower was leaking and the water wasn?t draining. Staff were not accommodating, except for Franklin, he was great.

Bad

Air conditioning, employees,parking, pool &location...

Liked: Breakfast was great! 2 waffle machines: very convenient! Good to have eggs & selectons were great!
Disliked: Carpet looked extremely worn out, rooms were very small, one light fixture did not work, even when replacing bulb. Both washing machines on both floors were out of order, I had phoned in advance asking about laundry facilities & was never told out of order! And, dryer took money (no sign was on dryer)

Passable

good value for the price...

Liked: everyone was helpful. specially KrisToni at the breakfast
Disliked: could have been better cleaned

Don't stay here if you...

Liked: The staff was the only nice thing about this place.
Disliked: I was put in a room that was on the back side where you could hear the train every 30 minutes so if you want sleep this is not the place to stay because the beds are not comfortable the toilet and bathtub does not drain and the floors are weirdly Lumpy and stained. I will not stay here again.

Passable

Liked: Ot was close to freeways and easy access to other places of interest.
Disliked: It was dirty. The elevator and room smelled horrible. Carpet was dirty. Skirt sheet of bed had stains. Hallway carpet was dirty, spills everywhere.