It was just an overnight stay.

Liked: We were promptly greeted. Our room was ready and clean. We had breakfast in the morning and then left.
Disliked: We had to wait to check out because the employees were chatting and when I asked for a receipt he said he would email it to me and asked for my email. I have not received that as of yet.

Liked: Basically the current reviews for the hotel a quite accurate. Better than average but not exactly above average. The morning breakfast compensated for most of the inadequacies. Essentially compared to other hotels we've been at in the last couple weeks.
Disliked: Suspect Connecticut is an expensive state to run a business in. So my guess is they do a little bit better than average but not above and beyond. It's likely the location doesn't justify much more than it is.Would I go there again yes. Expectation B or B+

Clean and friendly. Close to...

Liked: Everything

Exceptional

Ok

Liked: I request a handicap but did not get

Horrible I’m reaching out to...

Liked: Nothing
Disliked: This is my third time visiting and this time it was different, the front desk agent was regrettably high of of meth or cocaine and she was nodding and sniffing in the back . She took my my information and debit card charged it and than have a nerve to tell me I wasn’t charged after the money was taken out and pending because they hold a additional 100 dollars. I’m explaining my frustration, showed her my account transaction and she clearly see the money was taken out. She threatened to call the police knowing she took my money. If I would have left Laquinta would have taken my money . I asked to speak with a manager, which she called a person on her personal phone & claimed that the manager was coming . Which that never happened. A guy that claim he was maintenance/security came up as if I was going to hurt someone. And the woman that it’s clear that she gets high and was definitely high while working threatens to call the police. I believe they were racist & thought that they could tell me anything and if I would have left, they would of definitely took my money. I will NEVER EVER VISIT HERE AGAIN AND NOT TO MENTION THE ROOM I PAID FOR WAS NOT THE ROOM I BOOKED. Never ever again . You all are the worst hotel and instead of hiring professional sober people to run your business you really chose a obvious drug addict who steals and would have gotten away with it , if I would have just left with no answer! Drug test her but I’m pretty sure the one who hired her knows that she is in fact a drug addict. I found myself apologizing for taking up for myself after y’all took my money then said it didn’t go through. In the end after she knew what she was doing , she gave me my room key for a raggedy room and claiming she’s sorry and she was ONLY MAD BECAUSE I BLEW HER HIGH !

Very good

Superb

Exceptional

Miserable and unnecessary time there.

Liked: Cleaness, okay breakfast
Disliked: The fact that i was charged triple for my 4 night stay by the hotel, After I talked to the front desk multiple days about why they kept charging my card over and over. My stay was $493.12 and i was charged over $1,600 and made my account negative and also filled out a form to remove my card from their system and i was STILL charged 2 days after. I have been gone from there for 5 days now and just got charged again. I will never stay or recommend anyone staying there again. Horrible absolutely HORRIBLE front desk personnel and very incompetent staff at doing their job!