Baymont by Wyndham Dallas South-DeSoto

Guest services needs customer service training. Guests entering the hotel or exiting should always be greeted.

Disliked: Staff very unfriendly.

Disappointing

Liked: The staff and breakfast
Disliked: The ceiling was leaking water all night and morning.

Very good

Exceptional

Very good

Exceptional

Passable

Liked: The property was nice and close to my location.
Disliked: What I did not like was that when I booked through Priceline, they never verified my zip code with my card making a big inconvenience to my stay.

Everything was great

Liked: Everything
Disliked: Everything

My stay was peaceful and...

Liked: It was peaceful and quiet, outside and inside. The staff were pleasant and friendly. From the check in to the cleaning staff.
Disliked: I think they don’t clean daily if you’re an overnight guest so I had to go to the lobby a few times forTowels, I also didn’t know what time breakfast was until the last day because the weekday and weekend times were different.

We will definitely stay here...

Liked: The breakfast was really good and the staff stayed on top of keeping the food items full. We also enjoyed the indoor pool and hot tub.
Disliked: In our room, two of the drawers were broken and wouldn't open. Other than that everything else was great and our room was clean.