The key card did not work at the back door where we parked, so we had to walk around to the front to enter; the security latch fell off of the door when we tried to use it; the carpets were not clean; the Friday morning staff were not helpful; we booked for a double bed and got a King instead. The beds were comfortable though. I will not recommend this hotel, nor will I stay again.

Liked: The gentleman at the front desk that checked us in and the other gentleman that was there the same evening.
Disliked: They ran out of food for the free breakfast and we had to argue with the staff to get some food.

the room nicer than i...

Liked: A nice lovely airy clean room with friendly staff. The block a little sketchy, but the neighborhood old school Brooklyn with tons of food options two blocks from the subway.
Disliked: Uncomfortable pillows. And hallway carpet smells like mold

Superb

Perfect

Exceptional

Disappointing

Exceptional

Bad

Liked: Literally turned into a shelter and did not let me know. Couldn’t stay there and didn’t figure out until we got there. Was completely unhelpful

Good affordable hotel

Liked: renovated, well connected to Manhattan, large bathroom, good breakfast. Affordable price for NYC
Disliked: neighborhood isn't the best, breakfast room is way too small, no room service in 3 days (even when they said it was every other day)

Very good