La Quinta Inn & Suites by Wyndham Brandon Jackson Airport East Guest Reviews
Write a review
3.4 miles from Brandon centre |
Write a review
Sam, Little Rock, visiting Brandon Amphitheater Tue, 10 July 2018
DO NOT BOOK - we arrived at 4:30pm (1.5 hours after checkin time) and there were roughly 25 people waiting in line to check-in. There were another 15 people sitting in the lobby (some since 1:45pm). None of the rooms were ready. Every person was told it would be 30 minutes before their room was ready. By the time we got to the desk we were told our room was not ready so we cancelled and went elsewhere. Reading other reviews on Facebook, this seems to be a pattern so I wouldn't call this an isolated event. Poor service, planning, management.
Liked: Not one thing - DO NOT BOOK HERE (best part was cancelling the room).
Disliked: Waiting in line for check-in was 45 minutes long.
Skyla Mon, 11 March 2024
Won’t be back
Liked: The only thing good about this hotel is the location
Disliked: They only had 2 cleaning crew show up for work so our room wasn’t cleaned until 6 pm, a lot of angry customers. We got the executive king room. The air didn’t work, the couch was stained so bad we asked for a sheet to cover it. The mattress was completely worn out. Ms Rhonda at the front desk and the location were the only things good about this hotel
Kristina Fri, 8 March 2024
you get what you pay...
Liked: staff were welcoming and friendly, They helped us with our problematic door.
Disliked: our room door lock was not working and we kept getting locked out of our own room. Maintenance was called several times to fix it and it would work one time but go back to not working. we got tired of being locked out with our dog being locked inside for hours. we finally left early instead of staying the whole 2 nights.
Cj Wed, 6 March 2024
Very good
Cj Tue, 5 March 2024
Exceptional
Deidra Mon, 4 March 2024
Exceptional
Hillary Sun, 3 March 2024
It was okay.
Liked: The staff were great.
Disliked: The smell, the beds aren’t very comfortable, the shower leaked.
David Wed, 21 February 2024
Lastinka
Liked: The location was right
Disliked: The room had deoderizors stuffed into the PTAC unit we could barely breathe all night. The breakfast was cold (sausage and eggs) the biscuits were not fresh and the orange juice was sour
Sheri Sat, 17 February 2024
Good
Liked: Location
Disliked: Noise, roaches in my room and inconsistencies in pricing
Markia Mon, 29 January 2024
Bad
Liked: representative was nice
Disliked: the bed headboard was chipping bad!! the thermostat did not work so it was hot all night. the toilet got stopped up bad! it was a mess
Verified Hotel Guest Tue, 9 January 2024
Liked: Everything
Disliked: Not at all