The people who worked at the hotel were very friendly and accomodating. Excellent stay.

Liked: Great staff.

Liked: Friendly staff. Clean rooms. Location to Oak Mountain Amphitheater was great. Totally enjoyed my stay there.

Value priced hotel - I...

Liked: Value
Disliked: Beds were not good

It was very nice..

Liked: There was no breakfast due to Covid...
Disliked: That they fill the jacuzzi was looking forward getting in it....

Passable

Superb

Not Clean!!

Liked: Great location!
Disliked: The hallways, doors and floors were disgusting. The bottom of the bathtub was peeling. There were stains on the bedding, my room had to be changed twice and no one apologized. We will never stay here again

I won?t stay here or...

Liked: I like the location. The hotel is minutes away from the mall and restaurants. Front desk staff was very nice. Lobby was also very clean and beautiful.
Disliked: Upon checking in I asked what time breakfast started. I was told that the hotel no longer provides breakfast due to COVID-19. When I booked the hotel online it stated that breakfast was included in the price so there I paid a little extra to enjoy breakfast. No where online did it state what I was told upon checking it. Also, the room cleanliness I was not pleased with. The bathroom and bedroom had not been properly cleaned. The bathroom shower looked horrible. It needs to be remodeled ASAP. I was expecting to walk in my room and see value and I didn?t. I felt very disappointed. For one night the cost was a few dollars away from $100 and it was not worth it. Then I asked for a late check out at 12. I had the do not disturb sign on my door and the head housekeeper (I?m assuming) and a man was beaten in my door at 11:30 and the lady was kinda rude.

Bad

Liked: The hotel was so dirty...we were gonna stay 5 nights only stayed one...it was a disgrace.

Fine Facility in a nice...

Liked: Nice room.
Disliked: Five very rough looking motel guest, (known to the desk clerk because they checked in front of us while we waited in line behind them and while she visited with them and made us wait), parked outside room window at 1 AM with radio turned up loud. They left their vehicle yet hung around outside under tree talking for one hour. Very Disturbing! When I mentioned to different desk clerk in the morning, she said I should have called the Police. I think the motel management should control this type of situation or they should call the Police...Not put customers at risk by doing something themselves.

Exceptional