Very good

Superb

Exceptional

Disappointing

Liked: People were nice and the location was good.
Disliked: there were bugs in my bed. i told the manager about it and although she did get ahold of me and was really nice, they did nothing to compensate me.

No Christmas Spirit for Kid

Disliked: I was so very sad & disappointed in the management of this hotel. I asked for an exception to their policy as I was making a road trip back to Chicago to celebrate with my 9 year old niece out first ever Christmas. My dog needed life saving surgery, completely unexpectedly. I had to travel back & forth for a week to Windsor, CO to be there for her. I remain disappointed that the Christmas spirit wouldn't have risen to meet this situation. I was nearly 100% certain that I would be able to drive to Chicago in the following weeks to keep my promise to my little Lily, who was nearly desperate for me to visit as she is struggling. I thought a credit for the less than $100 would be feasible. I love this hotel and stay there every time I go back to Chicago. I could've used this money or credit to help me make this trip work and devote my time and money to Lily in other life-enriching ways (especially as I subsist on a fixed income.)

Very good

Good

Excellent and would stay again...

Liked: Comfortable bed and clean bathroom Good breakfast choices
Disliked: No one at desk when checking out

Exceptional