LA Crystal Hotel -Los Angeles-Long Beach Area

Bad

Disliked: Beware of cockroaches!!! We had them in the bathtub!!! Reported at reception. We stayed for 6 days, and the hotel only offered a refund for 1 night due to the cockroaches. Very long check-in. Unpleasant neighborhood, old hotel, needs renovation. Loud air conditioning, dirty windows... Wi-Fi connection problems in the rooms. Very noisy due to the highway nearby.

Exceptional

Good

Liked: The property was clean and the people was nice
Disliked: the problem I had was the air conditioner wasn't working at first maintenance told us to wait 20 minutes, about 3 hours later it still wasn't working so we had to reset it the security guy showed us in ten minutes or it started working. The bed was comfortable so in the morning the shower was cold we never got hot water I was very upset, and the microwaves are in the hallways, so I will not be returning especially for the price

Very good

Good

Very good

Liked: Room size, staff, car park.
Disliked: Little old, noise from motorway.

Exceptional

Exceptional

Exceptional