La Bastide Bourrelly - Mathias Dandine Guest Reviews
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Write a review
Tariq Thu, 7 August 2025
Good
Liked: Nice and clean with friendly stuff.
Disliked: Air conditioning in room 21 was pretty poor, we couldn’t sleep at night as it was boiling. Restaurant menu limited too,
Sarah Thu, 31 July 2025
Exceptional
Vita Tue, 22 July 2025
Bad
Craeziie Sun, 6 July 2025
Exceptional
Liked: The hotel was so quaint and peaceful. It's in a small town with really good, local restaurants surrounding. You do need a car to drive to town, but it's a great escape to be with nature.
Thomas Wed, 25 June 2025
Very good
Caterina Mon, 23 June 2025
Superb
Marcus Tue, 17 June 2025
Avoid this place. It is...
Liked: The mattress is fantastic.
Disliked: Several serious issues made our stay deeply unpleasant.First, the receptionist was visibly irritated, raised his voice, and gestured aggressively when we questioned why we had been placed in a downgraded room — essentially a basement with a window facing a wall less than a metre away.At night, the noise from motorcyclists revving their engines at the nearby crossroads made it nearly impossible to sleep.There was no hot water in our room on the first day — we were told to use a shower on another floor.For the rest of our stay, the shower in our room was missing a glass panel, causing water to flood the bathroom each time.Breakfast was poor and unsanitary: flies were crawling over the sliced fruit, and the limited selection of cold cuts and cheese was of questionable freshness.The information about the rooms on Booking.com is misleading and outdated — descriptions, categories, and photos do not reflect reality. In the end, we were placed in a room without a balcony, despite what was advertised.There is no hair conditioner, no facial sponges, no hand cream — nothing. When asked, staff simply replied, “we’re eco-friendly.” That doesn’t justify forcing guests to beg for basic essentials.There is also no duty manager on site — or at least never when you need one.We spent over an hour on the phone with Booking.com support, only to find out that the hotel simply does not have the room category shown in the listing — the ones with balconies and misleading photos.While some renovation work appears to have been done, the overall quality is disappointing — at best, this is a 4-star property, not more.I would also not recommend the on-site Michelin-starred restaurant. The award is highly questionable: we paid over €200 for appetizers without alcohol. The presentation was decent, but the plates smelled strongly of dishwasher detergent.Booking.com will do absolutely nothing in such cases, regardless of your membership tier or loyalty status.
Kathryn Mon, 9 June 2025
Superb
Liked: Contemporary makeover of an old auberge . High end furnishings and style. Beautiful outdoor seating . Friendly professionalStaff . Michelin restaurant (but we didn’t eat there ) Near to Marseilles and Aix en Provence .
Disliked: Street outside pool area was noisy (traffic and bar nearby) Village surrounding is not as nice as the hotel .
Michele Thu, 5 June 2025
Exceptional
Pete Wed, 4 June 2025
Exceptional