L7 Chicago by LOTTE Guest Reviews
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Write a review
Jennefer Tue, 29 April 2025
Excellent hotel with exceptional service!
Liked: The L7 Chicago by LOTTE is a brand new and outstanding hotel with a fantastic location and extremely friendly staff. Antonio will take care of your car immediately upon your arrival, and the check-in process at the front desk is effortless (the front desk personnel were friendly and professional). Hot drinks and popcorn were made available to all guests. Andreas took meticulous care of the beverage area and even showed us the process of making our drinks in the multi-purpose automatic hot beverage maker. The fact that they have fresh ground coffee in stock is awesome.The size of the room is impressive, and the window seating area is a welcome addition. We opted for a room that had a river view, but it wasn't a direct view, but rather a side view. However, it was still a pleasant sight instead of a building wall up front.Courtney provided a great checkout service and even offered to call for our car to be brought up front. This was the most expeditious valet wait we experienced.
Disliked: They offer room service, but we were unable to order due to confusion with the QR code's room number printed in the room.
Kyi Mon, 28 April 2025
Very good
Jennifer Sun, 27 April 2025
A Perfect Stay
Liked: We really enjoyed our stay! Loved the style of the hotel and room! Our room was spacious and stylish- everything was modern, clean and the bed and pillows were super comfortable. Everyone was very friendly and accommodating. Our check in was speedy and we loved all the special touches. The hotel is also in the perfect location- highly recommend!
Sarah Sun, 27 April 2025
Amazing location! Huge, clean rooms...
Liked: Fantastic location! The room we stayed in was huge and worked really well for our family with two small kids. The bedroom had a door to separate it from the living room which meant my husband and I could stay up and watch tv after kids went down. The view from our room was amazing. Clean facilities and very kind staff. Would stay here again for sure!
Disliked: Nothing!
Shannon Sun, 27 April 2025
I loved this hotel. Me...
Liked: Cleanliness and hospitality was amazing
Disliked: No issues
Lisa Sat, 26 April 2025
Exceptional
Mate Fri, 25 April 2025
Superb
Baleace Thu, 24 April 2025
Exceptional
Ronnika Wed, 23 April 2025
It was one of my...
Liked: The property was Clean the staff was outstanding very friendly & helpful at all times
Disliked: That I didn’t stay longer lol
Jonathan Tue, 22 April 2025
Perfect stay! We will absolutely...
Liked: Brilliant location located in downtown but pretty central for everything you want to do. Staff are brilliant. Always happy, smiling, friendly and ready to help with local hints and tips. Free coffee machine in room and reception is a lovely touch, as is the sweet treats each afternoon. River View room with view is spectacular.
Disliked: Everything! Room size, location, staff, clean, comfort, views - this is a perfect hotel if you’re looking to visit Chicago and stay in Downtown!