Kyriad Paris 18 - Porte De Clignancourt - Montmartre

Comfortable room, helpful staff, and...

Liked: We had a room on the 3rd floor in Building (Bâtiment) A, with the window facing the small inner courtyard (patio?). That was perfectly fine for us, as we didn’t book the hotel for the view.The room and bathroom was clean and spotless. We had no issues with the Wi-Fi.We didn't purchase or try the breakfast, so we can't comment on that.The hotel was easy to find, and the metro station “Simplon” is located very close by.Located in the northern edge of Montmartre by the Porte de Clignancourt metro. Conveniently close (walking distance) to Sacré‑Cœur and with with easy access to central landmarks. The surrounding area has a working-class North African/Middle Eastern influence, with plenty of people and fast food places, restaurants, and cafés reflecting that culture - it could feel a little rough around the edges, especially at night, but we never felt unsafe after dark.
Disliked: We only had a couple of minor issues.Our key cards didn’t work initially after check-in, but reception quickly sent a staff member to fix it (Total time wasted only about 20 minutes)The control panel for the in-room safe was loose and had been secured with clear tape, which looked a bit amateurish. We didn’t need the safe, so we didn’t report it.The room felt overpriced for what we got, but we booked just a few days before arrival, and it was the cheapest available option at the time.

this hotel is below average,...

Liked: The breakfast was good
Disliked: well a number of things. First and foremost this hotel doesn't provide very basic facilities in the room. it doesn't have a refrigerator which we found annoying given our travel time in July. I also contacted the hotel to give me a quiet room as I am a terrible sleeper but unfortunately they assigned a room close to the elevator to us where we could hear people dragging their luggage all night long. I didnt appreciate that.

Superb

Very good

Liked: The staff was very friendly and welcoming. The room facilities were good. It was easy to sleep because the room didnt heat up to much. Good breakfast. Close to Gare du Nord.
Disliked: The hotel is little far from city centre. But good thing that metro station is very close.

Good

Liked: Nice and clean with friendly staff. Plus good location.
Disliked: My door lock didn’t work but staff worked to fix this.

Passable

Liked: Location
Disliked: Staff could have been more helpful. Water supply just went off one morning and they had no idea about resolution

overall okay but would not...

Liked: it was a good value for money considering the normal prices in paris, however it was a bad value for money generally
Disliked: there was mold everywhere in the bathroom and a fair amount on the curtains near the bed, a lot of bugs and a LOT of overflowing noise from the hallways and rooms near us

Poor

Liked: The room was very clean and mostly quiet, and overall we were very satisfied with our stay. However, there was an unpleasant incident that we feel should be mentioned: during the night, someone was able to enter our room by simply pushing hard against the door. Fortunately, we noticed immediately.It turns out that just closing the door is not enough—it needs to be pushed firmly until it clicks to ensure it is properly locked. This is not obvious and should definitely be pointed out to guests upon check-in. We also noticed that another guest had previously mentioned a break-in in a review, so this seems to be a known issue.The receptionist we contacted that night responded very empathetically and helpfully, which we greatly appreciated. One thing to note: the phone in the hotel room only connected us to emergency services, not to the front desk, which made things a bit more difficult in that moment.

Exceptional

Liked: Very friendly people working at the reception