Knowsley Inn & Lounge formally Holiday Inn Express

Very good

Disliked: The pillows

Poor

Disliked: No sleep very noisy between rooms

Superb

Liked: Staff attentiveness, clean rooms
Disliked: Not a dislike but some TLC on condition of bedroom carpets, dated bathroom fittings

Good value for money and...

Liked: Location was good and it catered well for a large family group of 14. Good communication with the hotel staff who helped to organise an evening meal for us.
Disliked: There was a bit of noise from the road from some of the rooms

Pleasant

Liked: It was near to where we needed to be the following morning and I was able to book at short notice as the accommodation I had booked was cancelled on the day we wanted to stay there.
Disliked: The food, especially at breakfast. We had our cooked breakfast in stages as there were only one or two items we wanted available at any one time and we had to wait approx. 20 mins for a new batch of mushrooms to become available. Overall there could be more vegetarian/vegan options.

Pleasant

Expensive for what I paid

Liked: Staff friendly, free parking
Disliked: Room smelt of smoke if somebody had smoked in the room before our stay, shower was like a hose pipe,air con super loud, breakfast okay coffee was like a ash tray. for £120 expect a lot more

Good

Good