Knights Inn Salem

Overall the hotel was very...

Liked: It was OK. Price was in line for the oveall quaitly and location.
Disliked: In our situation, the location to the train station was a bit of a walk. Availability of a shuttle would have been nice.

Bad

Disappointing

Disliked: The bathroom didn’t have toilet paper and only two small towels.

Good

Passable

Liked: Pet friendly and price.
Disliked: No place to take your pet to relieve themselves. On a busy street.

Complete nightmare

Liked: Absolutely NOTHING! It was the worst most disgusting and terrifying experience!!! They should NOT be allowed to stay with Booking
Disliked: The room Reeked of stale smoke! Furniture was all completely broken!! Dresser was missing an entire drawer & the one next to it was in pieces! The fridge/freezer leaked everywhere because it’s so Caked with ICE in the freezer which SHOCKED me 3 times.Canf use a streaming device bcuz all options in the tv are disabled, the back of the remote was broken/missing! I couldn’t even take my SOCKS off because the floor turned the bottoms BLACK & didn’t wanna walk on it, HUGE “stain”, what looks like where someone used Bleach(!)to clean against the paint,so the paint is faded in a huge spot ! (honestly was hard not to think of something horrifying!)The Beds!: Oh my GAWD! I didn’t wanna bring my own blankets in for fear of yucks, so we went to peel the top comforter off or respective beds which were nice’ish emerald green satiny materiel, but removing them was a terrible idea!! Disgusting!! There were some odd stains on the sheets of both beds! And HAIR in the blankets and on the sheets!!! Not like stuck into the fabric as you’d expect long hair especially after being washed/dried, but this was dark long hairs on the top of blankets, and some short and curliers! I don’t think the beds were actually made fresh or washed! It was also Terrifying!! Someone was SCREAMING in pain, for help, that they were being tortured, to stop, ALL NIGHT! I called the front desk to report it to them, more than once, they didn’t care. They sent no one. They called no one! They called no Emergencies Services!! We were too scared to even leave the room until daylight!!! I didn’t get a SINGLE wink of SLEEP!! Surfaces were FILTHY, had to wipe down all surfaces absolutely Disgusting! The AC that wasn’t, blows warm humid air OR blows the fan and is SO LOUD it’s like it’s trying to MOW rocks!!! But the room is so incredibly HOT and Stuffy, and our window was open until Dark, but once the screaming started we HAD to keep it closed!

Passable

Never Again will we stay...

Liked: Close to the University and Capitol.
Disliked: Absolutely filthy rooms, burn holes in bedding, no secondary door lock, and there was not a smoke alarm/CO detector in the room.(bare wires out of ceiling)

Passable