Knights Inn East Lansing Guest Reviews
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|1.8 miles from East Lansing centre|
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Andrea Mon, 22 July 2019
Bad smell, someone trying to...
Disliked: The room smelled bad, administration called at 5am and someone kcnocked the door early in the morning and also tried to open the door. No enough towels.
Christy Sun, 21 July 2019
Liked: Absolutely nothing. Would never stay there again
Disliked: It was run down and stinky. The carpet was stained. Bed was very uncomfortable
Mohammad Sun, 21 July 2019
Anonymous Fri, 19 July 2019
Dr Wed, 17 July 2019
Liked: There was no breakfast at this location it has been discountinued without notice
Disliked: The entire hotel is a mess, the rooms are similar to an hourly hotel, the breakfast has been discontinued abruptly by the management., There are no smoke detectors in the rooms, half the rooms require initial inspection before entering as the conditions are horrific, the grounds are unkept as according to the front desk staff the new management no longer has grounds service and is requiring housekeeping to upkeep this property. The new management is truly out of touch with customer service and brand building. The carpets need to be replaced, the bathroom does not have enough linens for a party of 4. The overall stay was horrible for such a sudden change in management.
Joseph Mon, 15 July 2019
Disliked: Bathroom was dirty, burn holes in all the bedding, could hear people upstairs all day and night. Didn't even make the beds the first 3 days we were there.
Tori Mon, 15 July 2019
Awful stay ever
Liked: Didn't like anything about this hotel. Won't tell anyone about this hotel.
Disliked: After checking into the hotel. The maintenance people just walk into my room without knocking on the door. The next morning the front office called at 10:30 am to see if I was staying another night when I had already paid for 2 nights. The. At 11:30 am the Housekeeping coming into my room telling me I should be gone cause it past checkout time and I told her I was here until Sunday. They don't have any communication skills at all at this hotel and I will never go back. Plus all they had on there bed was flat sheet. It didn't even have a fitted sheet at all. Don't understand why they have so many problems. Plus the bathroom still had glass on the floor.
Anonymous Mon, 15 July 2019
Won't be back.
Liked: Nothing at all.
Disliked: the room was smelly and dank. the window unit air conditioner cover fell off in the night. the bedding was the cheapest that could be found (and it was a total mess in the morning). the bathroom was a wreck in the fixtures in the tub were loose and falling off. I think the sink was leaking on the floor.
John Sun, 14 July 2019
Liked: Nothing there
Disliked: Need set up free breakfast. And new coffe shop. All need good tv.and must clean bathroom not smerl good in room and hallway... You smell old carpet not refreshing.. Smell pisss and smell awful... You knight inn. Need work and work on your bulid supposed it..sad. Your star is one... Good luck..
Patricia Sun, 14 July 2019
Liked: Absolutely nothing. They double charged me, the A/C didn?t work, the tv didn?t work, there was no phone in the room, the manager had promised me a different room which was not available when I checked in, they attempted to move me to a different room which was already occupied. Just a complete disaster and I am hoping for a refund.