Knights Inn Downtown Albuquerque Guest Reviews
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|1.0 miles from Albuquerque centre|
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Kim Sat, 20 February 2016
Were informed they only have 2 smoking rooms so if you smoke I recommend calling to talk to them personally.
Liked: Front desk workers were very nice.
Disliked: Only disappointing because of Booking.com. I booked a smoking room, received confirmation from Booking.com that it was. When I arrived, front desks confirmation said non-smoking. Was advised by the office to call the hotel directly next time; not sure if it was the bathroom or the water but there was a faint odor of sewage in the bathroom.
Travel Tue, 19 February 2019
Liked: The staff were very nice,
Disliked: but the amenities were outdated, bathroom towels were nasty, the coffee maker wasn't clean couldn't make coffee, free breakfast was horrible whats a breakfast without eggs
Murat Mon, 11 February 2019
Terrible!! Extremely outdated.the staff was...
Liked: Staff was helpful
Disliked: Very outdated. I ve been there 2 pm and they asked 25$ extra since i ve been there before 3pm. I accidentally picked smoking room. Wanted to change it to non smoming. Receptionist guy told me they cant do it. I need to contact booking.com customer service. Tried to contact booking.com. there was no phone number in the reservation info email booking.com sent me. Receptionist gave me the customer service phone no. After waiting on hold for a while i got to talk to a customer service rep. Poor customer service. This will be my last booking.com reservation ever. The shower on bathtub was broken and turned the bathtub to a lake. Even though cleaning lady did a great job the hotel was extremely outdated and theres no way to fix it. The area is kinda scetchy and the hotel has nothing with the pics on the website. The hotel staff was friendly at least.
Ann Sun, 10 February 2019
Ok for an overnight stop...
Liked: Helpful, friendly staff.
Disliked: Poor breakfast. Cold room with noisy heater.
Natasha Sun, 3 February 2019
William Thu, 31 January 2019
Brooke Mon, 28 January 2019
Liked: Front desk guy
Kris Mon, 28 January 2019
Anonymous Mon, 28 January 2019
Liked: The stuff was friendly. Good location
Disliked: When we got to the room a lamp was broken, and a bulb was out. Also the water on the zinc was going really slow. And I got a room for 5 people and I dont think we felt that it was for 5 people we were missing a lot of stuff. We didnt have any toilet paper, no towels. And also the ironing board looked really dirty like it had blood or something.
William Wed, 23 January 2019
Ansis Mon, 21 January 2019