Were informed they only have 2 smoking rooms so if you smoke I recommend calling to talk to them personally.

Liked: Front desk workers were very nice.
Disliked: Only disappointing because of Booking.com. I booked a smoking room, received confirmation from Booking.com that it was. When I arrived, front desks confirmation said non-smoking. Was advised by the office to call the hotel directly next time; not sure if it was the bathroom or the water but there was a faint odor of sewage in the bathroom.

I would've been more comfortable...

Liked: One of the staff was quick to fix a billing issue we had
Disliked: The other staff member double charged one of our group and didn't fix it. This is a big deal on University funded travel where it matters who scans their card for what

Exceptional

Liked: For what it is it?s actually very good, large room and good amenities.
Disliked: Nothing much just a couple of very minor details

sucked

Liked: nothing
Disliked: cheap charged for ice???? never experienced thatn any where in the country

This is not a place...

Liked: Courteous and friendly staff.
Disliked: Unclean accommodation, especially bathroom. Very noisy -- hard to get any sleep. Run down building, no upkeep at all. Rough kind of clientele. Seemed unsafe.

Disappointing

Liked: Young man at counter was extremely helpful.
Disliked: Broken stairway. Cigarette burn marks on bedding. Worn and old towels. TV small and grainy.

Exceptional

Liked: Good value, good location.
Disliked: Nothing.

Good

Liked: Comfortable bed and soft towels.

Fabulous

Liked: Friendly staff and value for money.
Disliked: Nothing to speak of.

My stay in Knights Inn...

Liked: The location is pretty close to the University of New Mexico, where I participated at a conference. It was less than 30 minutes by walk. The personnel was kind.
Disliked: The Wi-Fi connection was simply awful. If I had internet access sometimes, it was really slowly and incomplete.