Never going back because this one employee lied on me saying I refuse to pay a $20 fee that she never asked me for and i

Liked: The only thing I like was the location and the lady at the desk when I checked out she was sweet and kind the first time I went made me want to go back even if it looked dangerous to be there.
Disliked: I didnt like the fact when I showed up to check in I waited at the window for five minutes. Plus I called and this lady picked up I told her I was there to check in and she said very rudely Im in the bathroom and hung up on me. So I went back to the car to wait. About 3 minutes later I see moving around in the office so I go back inside and wait at the window. She was sitting at the desk looking at me. After 2 minutes she gets up and comes to the window didnt say a word just stared at me. I then said my name and I had a reservation. She turned to the computer looks up my name and then goes to the desk grab a piece of paper looks at it and types something in the computer then turns to me and said your card was declined o told her because its locked and Im paying in cash. She smacks her teeth and exhaled hard then goes back to doing something in the computer. I then slide my money and Id through the slot and waited she then says it will be $61.46 she grabs my money. Handed me some to sign and gave me my key. I asked do you mind if you walk with me to check the room out before I get it she said we dont do that here. So Im in the room for about 3 hours then get a phone saying I need to come and pay for the room before check out time. I was confused because I had already paid I said maam I already paid in cash and she said that my employee said that you refused to pay the $20 deposit for the non smoking room. She said you said you wasnt paying that and walked off. I got upset packed up my stuff and went to the office. I talk to the manager I think and she said the same thing she said to me on the phone so I stopped her from further lying on me . I said I dont like being lied on and your employee lied and said that I refused to pay a $20 fee she never told me about and I will not be back here. Im ready to check out she was like no no Im so sorry I shouldve checked the video before I even called you.