Knights Inn And Suites Allentown

Wouldn't stay again.

Disliked: Old. Not well kept.

Saw a show at Crocodile Rock and stayed over night to avoid the long drive home late at night. The other motels in the area were much higher priced and all we needed was sleeping accommodations. This was the perfect choice and we plan on staying here again for other shows.

Liked: Clean and quiet. Also very happy to have a room that allowed smoking.
Disliked: Need to have coffee makers in the room

Terrible

Liked: in attention to who it may concern as I travel pretty often and book hotels; by far this has been the worst experience in all of my booking hotel history. As we arrived in the property, this hotel, very unorganized, unsanitary, cleanness was not up to par. The receptionist at the front desk was very rude, not very understanding nor communicative with the booking experience. As we check into the room, we do a thorough walk-through and start to notice major problems with the room we were assigned. We explained all of our concerns to receptionist and was filling unheard as we didn’t have any option because we checked in late last night and were told all rooms were booked. We noticed that the room was infested with ants, sheets were dirty, and mattress was extremely dirty, too, stained and looked very old. There was a dirty rag left under the mattress .The hotel is under construction this place was a total mess. I would honestly like a refund.
Disliked: in attention to who it may concern as I travel pretty often and book hotels; by far this has been the worst experience in all of my booking hotel history. As we arrived in the property, this hotel, very unorganized, unsanitary, cleanness was not up to par. The receptionist at the front desk was very rude, not very understanding nor communicative with the booking experience. As we check into the room, we do a thorough walk-through and start to notice major problems with the room we were assigned. We explained all of our concerns to receptionist and was filling unheard as we didn’t have any option because we checked in late last night and were told all rooms were booked. We noticed that the room was infested with ants, sheets were dirty, and mattress was extremely dirty, too, stained and looked very old. There was a dirty rag left under the mattress .The hotel is under construction this place was a total mess. I would honestly like a refund.

Exceptional

Bad

Liked: Nothing
Disliked: The room was small & dirty. It was a complete dump! The tile on the floor was broken, leaving sharp pieces sticking up. The walls & ceiling had stains all over. The bed & pillows were old & very uncomfortable. The sheets & blankets had burn holes & looked dirty. The curtains were badly stained & frayed. The hallways were dirty & hot, apparently the air conditioner wasn't working. The air conditioner in the room barely worked. We couldn't get out of the place fast enough...would not recommend it!!!

Passable

Disliked: They are doing renovations.

Horrible

Liked: Nothing
Disliked: The rooms were old furniture outdated & I woke up with the worst kink in my neck I’m still in pain.. the pillows were terrible. I asked for different pillows in they had non..: The worst experience ever & the rooms were trash

booked a non-smoking room for...

Liked: location
Disliked: looks rundown in the inside. reeks of cigarettes…. pictures online are deceiving from what looks inside.

Exceptional

Very poor

Liked: Proximity to evenr.
Disliked: Poor conditions. Toilet on tilt. Floor uneven. No waste basket in bathroom. Rusty A C unit. Generally run down and niot well attended 3 day stay Room key cancelled every day.

Bad