Knickerbocker on the Lake Guest Reviews
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Gloria Fri, 27 June 2025
Great experience despite weird parking...
Liked: This is my 3rd time staying at The Knickerbocker. I really like this property. It’s got a ton of character. The rooms are spacious and clean and every room I’ve rented has always had a full kitchen. The bathrooms are small without a lot of storage but the bedrooms themselves are spacious. There is a restaurant/bar on site that is full service with a very good menu. There is also guest parking which is a huge plus.
Disliked: We arrived about 1 pm and had already checked in online. So we didn’t expect our room but assumed we’d be able to park the car in the lot since we were registered guests. This would allow us the security of leaving our bags in the car while we walked around town. When I asked the woman on the front desk, she confirmed we were checked in but wouldn’t give us a parking pass. She said we couldn’t have it until our room was ready. This made no sense at all. We were confirmed guests. We were checked in. I’m not sure if that’s the policy, if she didn’t know the policy so chose what she considered to be the easiest and fastest way to get rid of us or what. Either way, if you’re checked in and a registered guest and your room isn’t ready, you should be able to park your car.
Anonymous Mon, 23 June 2025
Excellent friendly staff
Liked: Breakfast at The Knick was great.
Disliked: There were no Blackout curtains in the rooms or window shades for sleeping and darkness.
Nancy Mon, 19 May 2025
Would definitely stay here again
Liked: Clean and very comfortable
Disliked: Door locks were a little tricky to open
David Fri, 2 May 2025
Used to stay here all...
Disliked: Poor service by staff and absolutely no service recovery from management. Pleasant on the surface level, but only to placate and make you go away. There was no follow-through with agreed-upon actions. When attempts were made to follow up with management, they were ignored. This was until the Better Business Bureau became involved, which, of course, then dissolved any goodwill. Unfortunately, it was the only way to get any response.
Sheila Fri, 18 April 2025
Shank hall concert!Red
Liked: Very friendly staff always a plus! Room and bed were comfy, location was great.
Richard Mon, 14 April 2025
Exceptional
John Wed, 2 April 2025
Superb
Arnold Mon, 31 March 2025
Superb
Peter Sat, 29 March 2025
Exceptional
Thomas Mon, 17 March 2025
Very good
Liked: Location and amenities, including spa and restaurant.