Knickerbocker on the Lake Guest Reviews
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Write a review
David Fri, 2 May 2025
Used to stay here all...
Disliked: Poor service by staff and absolutely no service recovery from management. Pleasant on the surface level, but only to placate and make you go away. There was no follow-through with agreed-upon actions. When attempts were made to follow up with management, they were ignored. This was until the Better Business Bureau became involved, which, of course, then dissolved any goodwill. Unfortunately, it was the only way to get any response.
Sheila Fri, 18 April 2025
Shank hall concert!Red
Liked: Very friendly staff always a plus! Room and bed were comfy, location was great.
Richard Mon, 14 April 2025
Exceptional
John Wed, 2 April 2025
Superb
Arnold Mon, 31 March 2025
Superb
Peter Sat, 29 March 2025
Exceptional
Thomas Mon, 17 March 2025
Very good
Liked: Location and amenities, including spa and restaurant.
Stephanie Mon, 17 March 2025
We had a wonderful time...
Liked: Unique rooms, kitchenette in our room was so convenient, location was great
Disliked: I appreciated that there was a parking lot but the $250 deposit was a shock. It really needs to be told before check in that the deposit is that much.
Colburn Mon, 17 March 2025
Exceptional
Brie Mon, 24 February 2025
Good