Kissel Uptown Oakland in the Unbound Collection by Hyatt Guest Reviews
Write a review
Write a review
Browne Thu, 26 June 2025
Exceptional
Don Mon, 23 June 2025
Superb
Emelda Sun, 22 June 2025
A thoughtfully designed and comfortable...
Liked: I really enjoyed my stay at this property. The front desk staff were friendly and helpful, and the entire property was exceptionally clean and well maintained. The courtyards felt private and peaceful—perfect for relaxing—and the gym was impressively well-equipped.The bed was incredibly comfortable, which made for great sleep. I also appreciated thoughtful touches like the clothing steamer (so much better than the traditional iron and board!) and the reusable water bottles with refilling stations on every floor—both convenient and environmentally conscious.All around, a fantastic experience!
Disliked: The only downside was the micro-sized refrigerator in the suite. I had brought food with me but wasn’t able to store it due to the limited space. A slightly larger fridge would have made the experience even better.
Anonymous Mon, 26 May 2025
Superb
Peter Wed, 21 May 2025
Very poor
Liked: The room is nice and the general facility is good.
Disliked: I received a message on the day of check-in being told I'd be charged $15 USD a day for a 'destination' fee. This was a bit frustrating to get out of the blue. But when I arrived and checked in - they then told me it is $27 USD a day. When I told them I was told 15 that day the person at the desk said it was because I booked through booking.com and that was the incorrect information. The extra fee and unreliable information would make me not choose this place. I like to know what I'm paying for when choosing a hotel.
Wei-ning Mon, 12 May 2025
Passable
Liked: The room was much smaller than I expected. You barely had enough room to walk around the bed. The mandatory $15 destination charge isn't included in the fee. The hotel nickels and dimes you on everything. Gym was tiny. Don't stay here if you want a luxurious stay.
Disliked: The room was much smaller than I expected. You barely had enough room to walk around the bed. The mandatory $15 destination charge isn't included in the fee. The hotel nickels and dimes you on everything. Gym was tiny. Don't stay here if you want a luxurious stay.
Belen Wed, 7 May 2025
Very good
Salih Sat, 3 May 2025
Very good
Rachel Tue, 29 April 2025
Superb
Johnisha Sat, 26 April 2025
Exceptional