Kinzie Hotel eeee
Kinzie Hotel, 20 West Kinzie Street, Chicago, IL | Area: Downtown - River North
BOOK ONLINE OR CALL 877-477-8598 promo code HBC7858
4.5 out of 5 (1236 Ratings)
0.8 miles from Chicago centre
BOOK ONLINE OR CALL 877-477-8598 promo code HBC7858
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Hotel Description
In-room massages and an on-site lounge are highlights at the non-smoking Kinzie Hotel. Awash in soothing hues all 215 rooms at the non-smoking six-story Kinzie Hotel havedesks safes iPod docking stations and 42-inch flat-screen cable TVs with DVD and CD players. Pets are welcome and Wi-Fi is available both for an extra charge. The on-site meeting facilities and business center appeal to corporate guests and leisure travelers enjoy the in-room massage services and a fitness room. Baggage storage is available as are fax and photocopy services. The hotel has room service and parking is offered on-site for a fee. The hotel is in River North within a five-minute walk of Magnificent Mile shopping. The popular Merchandise Mart is two blocks away and John Hancock Observatory and Spirit of Chicago cruises are both less than a mile away. Chicago O'Hare International Airport is 18 miles from the hotel.

Check-in time: 15:00   Check-out time: 12:00
Enter Your Dates
1 room
2 guests
Amenities View More
Fitness Center
Business Center
Non Smoking
Free Internet
Free Breakfast
Free Parking
Swimming Pool
Airport Shuttle
Pets Allowed
Other Amenities
` Business Center
` Fitness Center or Spa
` Accessible
` No Smoking Rooms/Facilities
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Room Service
` Safety Deposit Box
` Air Conditioning
` Concierge Service
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Bicycle rental
` Massage
` Dry cleaning
` Shoeshine
` Non-smoking throughout
` Breakfast in the room
` Ironing service
` Heating
` Fax/photocopying
` Luggage storage
` Wheelchair accessible
` Daily maid service
` WiFi everywhere
` Accessible parking
` Secured parking
` WiFi available in all areas
` Paid WiFi
` Board games/puzzles
` Books, DVDs, music for children
` Lower bathroom sink
` Wine/champagne
` Bottle of water
` Fruits
` Chocolate or cookies
` Tickets to attractions or shows
` Visual aids: Braille
` Pet bowls
` Breakfast options

Kinzie Hotel Guest Reviews

WONDERFUL (4.5 out of 5)

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Exceptional - 5.0 out of 5

Sarah, Chicago Thu, 28 April 2016

Pretty cool hotel. Beware the drinks and food stashed in your room ($$$$), it looks very delicious at 3am after a show. Bathroom was great. The added sewing kit was particularly useful for me. The doorman was a little rude to me when a porter was helping me make a phone call (I'm deaf). That was my only complaint.

Liked: Literally around the corner from House of Blues. Could safely walk to and from concert venue in the cold weather.
Disliked: Who are all of the guys standing around in suits? Porters? It was kind of weird. It had a mob feel in a way.


Poor - 1.9 out of 5

Michael Mon, 15 October 2018



Pleasant - 3.15 out of 5

Anna Sun, 14 October 2018


Disliked: Night club next door. Super loud all night :((


Excellent - 4.4 out of 5

Ryan Sun, 14 October 2018



Okay - 2.9 out of 5

Barbara Thu, 11 October 2018

Convenient hotel but not like...

Liked: Bed comfy and good room size,comvenient location
Disliked: Room 601 worst view ever,noisy air con unit and water tower right outside bedroom window(and we were told when asked could move ?one of our best rooms ?!!Breakfast with polystyrene plates and sometimes even no plates!Think Hotel short staffed,did?nt help protests right outside hotel banging drums nearly all day(more pay for hotel workers apparently)


Excellent - 4.4 out of 5

Blake Thu, 11 October 2018


Disliked: Protestors (striking hotel employees making noise outside


Wonderful - 4.6 out of 5

Karina Wed, 10 October 2018



Poor - 1.9 out of 5

Vogler Tue, 9 October 2018


Disliked: I asked for a higher level room away from Noise was put next to a parking lot that had noise at all hours. I was right next to the stairway and the door was being slammed by everyone using it due to one of the elevators not working. The window coverings in the room were all torn and did not work properly and also the toilet stopped working. The property also had a strike going on and was told we wouldn?t be charged a night service fee only to get my bill and was charged the fee and received a not so friendly response from the person working in the front to have it taken off. I will be recommending Chicago but I will not be recommending this hotel. I am upset that I spent that much money when I could?ve done the same with the Hilton/Sheraton/ Marriott etc.


Okay - 2.75 out of 5

Ragna Tue, 9 October 2018


Liked: Not much
Disliked: Staff on strike. Only one lift working. Breakfast total mess with no clean plates oe spoons


Fair - 2.5 out of 5

Elena Mon, 8 October 2018

A disappointment!

Liked: Location good
Disliked: Breakfast is terrible, a small room packed with at least 60 persons, everything disposable causing mountains of garbage, quality at the lowest level. We asked for an upper floor and received a room at the lowest one. The strike of employees at the same time, likely very often, denotes the bad working conditions as well, we asked the people there and they confirmed the low salaries and lack of benefits.


Exceptional - 4.8 out of 5

Anonymous Sun, 7 October 2018


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Kinzie Hotel 20 West Kinzie Street, Chicago, IL