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Kinzie Hotel eeee
Kinzie Hotel, 20 West Kinzie Street, Chicago, IL | Area: Downtown - River North
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4.5
HOTEL RATING: 
WONDERFUL
4.5 out of 5 (1456 Ratings)
0.8 miles from Chicago centre
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Hotel Description
In-room massages and an on-site lounge are highlights at the non-smoking Kinzie Hotel. Awash in soothing hues all 215 rooms at the non-smoking six-story Kinzie Hotel havedesks safes iPod docking stations and 42-inch flat-screen cable TVs with DVD and CD players. Pets are welcome and Wi-Fi is available both for an extra charge. The on-site meeting facilities and business center appeal to corporate guests and leisure travelers enjoy the in-room massage services and a fitness room. Baggage storage is available as are fax and photocopy services. The hotel has room service and parking is offered on-site for a fee. The hotel is in River North within a five-minute walk of Magnificent Mile shopping. The popular Merchandise Mart is two blocks away and John Hancock Observatory and Spirit of Chicago cruises are both less than a mile away. Chicago O'Hare International Airport is 18 miles from the hotel.

Check-in time: 15:00   Check-out time: 12:00
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2 guests
Amenities View More
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Business Center
` Fitness Center or Spa
` Accessible
` No Smoking Rooms/Facilities
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Room Service
` Safety Deposit Box
` Air Conditioning
` Concierge Service
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Bicycle rental
` Massage
` Dry cleaning
` Shoeshine
` Non-smoking throughout
` Breakfast in the room
` Ironing service
` Heating
` Fax/photocopying
` Luggage storage
` Wheelchair accessible
` Daily maid service
` WiFi everywhere
` Accessible parking
` Secured parking
` Daily Housekeeping
` WiFi available in all areas
` Paid WiFi
` Board games/puzzles
` Books, DVDs, music for children
` Lower bathroom sink
` Wine/champagne
` Bottle of water
` Fruits
` Chocolate or cookies
` Tickets to attractions or shows
` Visual aids: Braille
` Pet bowls
` Breakfast options

Kinzie Hotel Guest Reviews

OVERALL AVERAGE SCORE: 
WONDERFUL (4.5 out of 5)

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5

Exceptional - 5 out of 5

Sarah, Chicago Thu, 28 April 2016

Pretty cool hotel. Beware the drinks and food stashed in your room ($$$$), it looks very delicious at 3am after a show. Bathroom was great. The added sewing kit was particularly useful for me. The doorman was a little rude to me when a porter was helping me make a phone call (I'm deaf). That was my only complaint.

Liked: Literally around the corner from House of Blues. Could safely walk to and from concert venue in the cold weather.
Disliked: Who are all of the guys standing around in suits? Porters? It was kind of weird. It had a mob feel in a way.

4.4

Excellent - 4.4 out of 5

Alice Sat, 14 September 2019

Fabulous

Liked: location. breakfast evening snack

4.8

Exceptional - 4.8 out of 5

Andrea Fri, 13 September 2019

Exceptional

Liked: Great location and the staff was very helpful when we had to extend our trip due to a medical emergency.
Disliked: Breakfast could be more robust and the back rooms are very noisy.

4.2

Very Good - 4.2 out of 5

Filipa Fri, 13 September 2019

Very central hotel

Liked: Clean and very central!
Disliked: The breakfast was included but it was poor.

5

Exceptional - 5 out of 5

Brian Fri, 13 September 2019

Exceptional

4.6

Wonderful - 4.6 out of 5

Anonymous Fri, 13 September 2019

Superb

5

Exceptional - 5 out of 5

Mark Thu, 12 September 2019

Terrific - great staff great...

Liked: The staff was fantastic, friendly, helpful & knowledgable

5

Exceptional - 5 out of 5

Lee Thu, 12 September 2019

Lovely property but offensive check...

Disliked: I did not like the fact that they charged $100 per night to my credit card to cover for any damages. It used up some of our credit and we were very insulted by this action. We are in our 70's and have traveled all overt the word and this has only happened one other time and that was in Miami at one of your member hotels. I happen to be a travel agent and as much as I like your pr0pery, ,I found this offensive and it would be a deterrent to making future bookings at the hotel.

4.6

Wonderful - 4.6 out of 5

Mai Thu, 12 September 2019

Amazing and Beautiful

Liked: I loved the rooms. They were beautiful but I was expecting blue sheets bc thats what I saw from the pictures. The staff was attentitive and very helpful. We were able to store luggage even after we checked out which was awesome. It saved us a lot of money. Room cleaning service was great. Everyday our rooms were cleaned which was nice. The lady that helped us was super lovable and she was so sweet with us. We will definently come back here when we visit chicago again. Thank You Kinzie Hotel for having us.
Disliked: I did not really like the view that we had even though we did pay for a city view. I was expecting to see more of the city than just one corner. I wished there was a mat on the bathroom floor because when we showered even with the curtains the water got out and got the floor all wet so we had to throw a towel on the floor.

5

Exceptional - 5 out of 5

Julie Thu, 12 September 2019

Exceptional

4.5

Wonderful - 4.5 out of 5

Mary Wed, 11 September 2019

Totally happy with stay there

Liked: Comfy bed nice size room

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Kinzie Hotel 20 West Kinzie Street, Chicago, IL