Exceptional

Superb

Superb

Exceptional

Liked: Staff member on the night was exceptional

Exceptional

Liked: We loved everything about our stay, comfortable bed, excellent room .Location was perfect. Only a little disappointment that there was not an ordinary kettle in the room.However there was a new type of coffee machine with no instructions on how to use it.
Disliked: No ordinary kettle.

Good

Liked: Burger was excellent as was the food.
Disliked: Short staffed on the morning of check out. The hotel was being manned by students and this should not happen.

Exceptional

had a lovely time and...

Liked: lovely staff and great location. nice furniture and comfortable bed!
Disliked: no instructions for coffee machine. worked it out but I was also very noisy. think a kettle would have been better. signal for TV not working so trying to watch news was impossible. noisy street with deliveries and workmen early in morning but that?s town centre for you!breakfast nice but would have preferred a pot of tea rather than a tea bag in a cup of hot water. nowhere to put soggy tea bag and needed refills- one pot would have worked better. it?s a five star hotel - nearly.

Exceptional

Liked: Beautiful hotel very clean and friendly staff the room I had was perfect with a big and beautiful en-suite.The breakfast was also lovely.Overall well pleased with my stay and I will book this hotel again.