Superb

Exceptional

Superb

horrible service from the front...

Disliked: the fact you sent me away at the door and pretended I didn?t have a reservation when I did and you charged me.

Superb

Good location, good breakfast. Staff...

Liked: The ladies at breakfast were very helpful and cheery. The location is great just opposite the train station. The valet service worked perfectly and the guys running it were personable. The place has a nice boutique relaxed style about it.
Disliked: The boutique nature of this hotel means it isn't immediately obvious how to attract staff attention as there is not really a check in desk (there is, but it is a tiny one person desk and not always attended). I guess they need to balance staff numbers with number of visitors. I thought it was overpriced though for the type of hotel.

Good

Liked: Room was clean, and presented well. The lobby was very unique and presented well.
Disliked: No place at hotel to unload car, parking was across a 4 lane road and had to pay to park. No voucher yet most the restaurants in town vouch.

nice hotel, shame it?s not...

Liked: good location and quite funky
Disliked: need water in the room

Great location, just not worth...

Liked: Close to all Downtown Chattanooga attractions.Rooms and elevators smelled amazing
Disliked: For the price, it was a small room.Shower had barely enough pressure to get soap out of my wife's hair.Food was mediocre at most, but it was as pricey as a high end meal.A speak Easy bar with $16 drinks that weren't even good. We had a table of six people and everyone bought a different drink and no one was wowed by any of there drinks.Had a smell in the hallways. Not bad but not great.